United States Postal Service

3.0
10 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 16 N Alabama Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16 N Alabama Ave, Monroeville, AL
36460, United States

Hours

Reviews

3.0
10 reviews
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  • JB
    John Booker
    Mar 23, 2025
    3.0
    Friendly in person and on the phone. At the end of January 2025 I began renting a P.O. box at this location. After not receiving any of the usual junk mail I normally received I called and spoke to a wonderful person about not receiving any mail for the entire month of February. She assured me it would be looked into. It's now almost the end of March 2025 and still no mail in my P.O. box. Now my question is we're is my monthly bank mail?, utility mail? Guess I'll call again.
  • SR
    sam ran
    Mar 21, 2025
    1.0
    Horrible! Missing packages, opened package,etc... Call the Monroeville post office to report it & get someone with a nasty disposition. I have informed delivery & the mail carrier says the package was left in the mailbox, I am sitting in my car looking at the carrier only leaving mail. My package wouldn't have fit in the box. It's only been a short time in the year & I already had to call several companies & say I didn't receive my package. We now have to request & pay more to have our package delivered by UPS in fear it may not make it to our address through USPS.
  • DN
    Darlu Nall
    Jul 30, 2022
    5.0
    Excellent, fast, courteous, professional service! I drove from another town (with a US Post Office) to get the best service! I was not disappointed!
  • BW
    Best Western
    Oct 23, 2020
    1.0
    This is the worst postal service !!! If a package is "too large or heavy" (as determent by the carrier) they will NOT deliver no matter if it is for the business, private or a guest even if oversized delivery was paid for. This has been a problem for some time and it's getting worse. People have things shipped for a reason and the postal service should do the job they get paid for!!! - no wonder people use UPS & FedEx
  • AZ
    Alabama Zephyr
    Jul 14, 2018
    5.0
    Teresa was very pleasant and extremely helpful with mailing my package today! Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.