United States Postal Service

2.8
62 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5551 Old Shell Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5551 Old Shell Rd, Mobile, AL
36608, United States

Hours

Reviews

2.8
62 reviews
5 stars
22
4 stars
6
3 stars
3
2 stars
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1 star
29
  • NB
    Ntalyia Brown
    Jul 3, 2025
    1.0
    It has been over an hour, and five others and I have been waiting outside the post office, which remains locked despite the posted hours indicating it should be open today. This situation feels unprofessional on the part of the post office, and I believe appropriate action should be taken to address this issue
  • EL
    Edward Lomax
    Dec 12, 2022
    3.0
    The Old Shell location usually has a line whenever I visit especially in the morning. The service is very slow but the staff is extremely nice which balances it out. If you have prepaid drop-offs then you shouldn't have any issues with waiting but if you're in a rush or short on time then I wouldn't recommend this location.
  • NK
    Nawaz Khan
    Nov 30, 2015
    5.0
    Very good

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.