The UPS Store

2.7
146 reviews
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Business Details

3688 Airport Blvd, Mobile, AL
36608, United States
(251) 460-4096
https://locations.theupsstore.com/al/mobile/3688-airport-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2350 in Mobile offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Yester Oaks Shopping Center At I-65.

Details

  • DeliveryNot available

Location

The UPS Store
3688 Airport Blvd, Mobile, AL
36608, United States

Hours

Reviews

2.7
146 reviews
5 stars
56
4 stars
5
3 stars
3
2 stars
10
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some staff members are praised for their friendliness and helpfulness, others, including the owner, are frequently described as rude and unprofessional.

Staff Knowledge

Some customers appreciated the knowledgeable staff who provided detailed explanations about services, while others reported confusion and lack of assistance, particularly with Amazon returns.

Service Efficiency

Many customers noted long wait times and inefficiencies, particularly during busy periods, leading to frustration with the overall service experience.

Store Management

The management, particularly the owner, received significant criticism for poor customer interactions and handling of complaints, impacting the store's reputation negatively.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, including unexpected charges for services that are typically free at other locations.
  • KC
    Keayata Coleman
    Nov 18, 2025
    5.0
    Excellent customer service and knowledgeable staff. Kalani is my favorite sales associate. Every time I come in her smile brightens my day.
  • GL
    G L
    Nov 5, 2025
    1.0
    Called ahead of time to see if notary would be available, it was confirmed. When I arrived the staff said the notary went to his car. Waited and nobody came. Sign said "notary available any time"
  • JN
    Jordan Nelson
    Nov 4, 2025
    5.0
    The employee explained to me in detail what the different prices foe Sendmail package would be.
  • NN
    Nymeria
    Oct 15, 2025
    4.0
    I have always had a very pleasant experience at this UPS Store location. They may be under staffed some days, but everytime I walk in the associates acknowledge my presence and say hello. If there is no one at the front, someone always comes from the back in less than a minute or so. They always seem to have a steady flow of customers and I'm sure they have rushes as well, but they always are prompt and get me out the door in no time. I started going to this location after a bad experience at the other Airport blvd. UPS store at the loop. The associates always treat me well, and have helped me out when I did not have a box. I keep coming back to this location even though getting in and out of the parking lot can be a pain with typical Airport Blvd. traffic. It's worth it when you get good customer service compared to the other locations.
  • PP
    Phillipmicah
    Oct 4, 2025
    1.0
    Horrible service. People standing around doing nothing and offering no solutions. Only 2 customers waiting with 2 associates and service still took forever.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store #2350 in Mobile?

The UPS Store #2350 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.