Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4690 in Mobile offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Lowes Parking Lot - Hwy 90 & Rangeline Rd.
Details
- DeliveryNot available
Location
Hours
Reviews
2.4
142 reviews
5 stars
46
4 stars
4
3 stars1
2 stars
3
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.
Store Hours
Multiple customers reported that the store closed early, often locking doors before the posted closing time.
Pricing Issues
Customers frequently complained about high prices for services, including printing and shipping, often feeling overcharged compared to other locations.
Mixed Experiences
While many reviews were negative, some customers noted positive interactions with specific employees, indicating inconsistency in service quality.
Management Concerns
Several reviews mentioned a lack of accountability from management regarding staff behavior and customer service issues.
- HBHeather BlairNov 5, 20252.0Walked in with amazon returns. Two females I’ve not seen before both looked disgusted off the top. One turned and went straight in the back. The other was tending to someone at the time and was friendly to her. As soon as the lady left, the attendant did not address me to ask what I needed. I walked up to the counter, still no pleasantries. Only thing she said to me was “you gotta make it bigger” referring to the QR code. Once she scanned my items, she mumbled something. Maybe good. Maybe ugly. Who knows. Last time I was there, they blindly quoted me $35 to Mail something that USPS turned up charging $10 to mail. SMH. Like they didn’t want my business. Don’t expect pleasant or prompt service. Amazon returns are probably what is keeping them in business. Why be so sour about it?
- TAtawsir ahmedNov 4, 20255.0They are very good at service. The personnel were very helpful. Also they quick to respond.
- KBKrazykristine BorchardtOct 30, 20255.0Christy was so kind and helpful either my shipping needs!! She is an awesome team member at this particular UPS store I definitely give her 5⭐️ rating for her service and definitely recommend you ask for her when you visit this UPS store thnx so much Christy for all your kindness and help I really appreciate all you done for me!
- LLLucianaOct 20, 20251.0A certain short-hair lady that works there keeps complaining about Amazon returns every single time I go. My Amazon returns say "no box no label" required but she still feels the need to complain directly in front of customers about how annoying it is. Super unprofessional to say the least. Being rude will not take you anywhere in life, all I ask if a manager sees this review is to be treated with politeness and respect, just as I treat any business employees. If people can't apply a basic customer service decent attitude, they shouldn't be working in the front in my opinion.
- LBLiz BaileyOct 4, 20251.0Visited this location this morning and wont come back..employees were very rude like i was bothering her..after standing there 10 minutes being ignored
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Mobile offer?
The UPS Store #4690 in Mobile provides expert packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Mobile?
The store is located at 5319 Hwy 90 W, Ste 102, Mobile, AL 36619, at the southwest corner of the Lowe's parking lot at Hwy 90 and Rangeline Rd.
What are the operating hours for The UPS Store in Mobile?
The store is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 1:30 PM, and is closed on Sundays.
Is The UPS Store in Mobile open on major holidays?
The store follows adjusted holiday hours: closed on Thanksgiving, Christmas, New Year's Day, and Martin Luther King Jr. Day; open regular hours on Veterans Day and the day after Thanksgiving.
What payment options can customers use at The UPS Store?
Customers can pay using American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rentals and full mailbox services for mail and packages are available at The UPS Store #4690.
Can I find packing supplies and moving boxes at The UPS Store?
Yes, The UPS Store offers office products, mailing supplies, moving boxes, and stamps & postage for your packing needs.
Which nearby places can help me find The UPS Store easily?
The UPS Store is located at the southwest corner of the Lowe's Home Improvement parking lot on Hwy 90 and Rangeline Rd, making Lowe's a convenient landmark for finding the store.
Are there food options nearby The UPS Store if I want to grab a meal before or after my visit?
Yes, several restaurants are nearby including Five Guys, IHOP, Zaxby's, Beef O Bradys, Jersey Mike's Subs, Panda Express, and Moe's Southwest Grill on Rangeline Road.
Are there other professional services near The UPS Store in Mobile?
Nearby professional service providers include RSAA Claims (employment and insurance), Full Spectrum Broadcasting, and Shred Nations shredding services, which might complement your business needs.