United States Postal Service

3.9
38 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4431 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4431 Main St, Millbrook, AL
36054, United States

Hours

Reviews

3.9
38 reviews
5 stars
27
4 stars
1
3 stars
0
2 stars
1
1 star
9
  • CM
    Camie Middlestadt
    Dec 15, 2025
    1.0
    Your postal workers are lazy. You get paid to get out of the vehicle to deliver packages that don’t fit it the mailbox, yet not only do they not get out of their vehicle, they either deliver to the wrong address because they don’t pay attention to the mailbox number on the mail or package. I had mail to be delivered today and she passed right by and came back and STILL didn’t give us our mail. This is not the only time I have had this issue. Yall need to hire someone who wants to work!!
  • TB
    ter b
    Aug 6, 2025
    5.0
    Fast and efficient customer service
  • CT
    cvno tunsc
    Apr 20, 2024
    4.0
    Friendly service
  • AA
    Ashleigh
    Nov 29, 2021
    5.0
    Phenomenal customer service. I see why this is the highest rated post office I've been to in my life. The woman who checked me out, I wish I got a hold of her name, was so polite, fast and sweet to me and my girls. She gave them a lollipop, and awesome USPS coloring book for being good kids for waiting. Very pleased with this post office. I will make this my home base, even though I live in Prattville.
  • TF
    Teresa Freeman
    May 9, 2020
    5.0
    Thanks for your service during these hard times.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.