United States Postal Service

3.1
9 reviews

About

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Visit your local Post Office™ at 14840 US Highway 98 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14840 US Highway 98, Magnolia Springs, AL
36555, United States

Hours

Reviews

3.1
9 reviews
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  • JB
    Janet Bell
    Jun 4, 2025
    4.0
    Excellent service! Just wish it were open over the lunch time. 🙂
  • MW
    Maegan Weston
    Dec 16, 2023
    1.0
    I’m posting on December 16th, 2023. I’m highly disappointed in the service I received from the employee handling my services. Not only was he extremely rude and condescending towards a customer ahead of me, he continued to treat me as incompetent. I am a highly intelligent business woman who had four small and simple packages ready to go. All he needed to do was print labels. As I set my packages on the counter he rudely insulted the manner in which I set my packages onto the counter gently. He insulted me in front of an entire line as I was nothing but kind an and cooperative. He then proceeded to comment on the fact that his small labels needed much larger room for placement, which proved to be incorrect. He lacks manners and basic respect. I understand that we all have bad days but his attitude was unacceptable towards multiple people. It took everything within me to hold back my tears as my four year old is begging me to please go back to the car due to his aggressive communication and inconsiderate tone. He left my child feeling unsafe and uncomfortable. He lacks self-awareness and basic human courtesy. His manners are beyond anything I have ever encountered. I wouldn’t complain if this wasn’t the second instance he has demonstrated such unacceptable behavior. This is my fist complaint I have ever left as a review. I felt bad for the two individuals before me and it took everything within me to maintain my calmness and not stoop to his level saving him embarrassment announcing his lack of respect, integrity, and downright rudeness towards others, myself and in front of my young child. I am a kind human who demonstrated kindness despite his utter disregard and rudeness on how his actions and words impact others. I will NEVER step foot in my hometown post office ever again WHICH IS 2 MINUTES from my home. He needs anger management and serious classes on how to treat others as human beings. I am appalled and disgusted in his behavior and rudeness. Not to mention he was slamming and tossing my packages like they were garbage. I will never step foot in Magnolia Springs Post Office again. I sincerely hope you hire employees who model basic humanity, humility, and kindness. What I witnessed today would result in me immediately firing my own employees. I hope Magnolia Springs reconsiders the type of characters within individuals they are hiring as a representative for their team. He gives your entire business a BAD REPUTATION!
  • JJ
    Jamie Johnson
    Sep 5, 2023
    1.0
    They need to get a new person to work the front. He is very rude. Not only to me but the older lady that was in front of me. I have mailed there several times but this time will be the last. Such a great town needs better service. I’ll drive to the next town not to have to ever deal with him again.
  • FO
    Fishwater Outfitters
    Jun 26, 2023
    1.0
    More attitude than help from the “gentleman” who took his sweet time addressing me at the counter.
  • JS
    Joel Smith
    Sep 26, 2022
    5.0
    Ok

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.