Brand Certified

The UPS Store

3.4

(118 reviews)

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Business Details

8000 Madison Blvd, Madison, AL

35758, United States

(256) 464-3700

https://locations.theupsstore.com/al/madison/8000-madison-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #2988 in Madison offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Ctr @ Hwy 20 West And Shelton/Zierdt Road.

Details

DeliveryNot available

Location

The UPS Store

8000 Madison Blvd, Madison, AL

35758, United States

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Hours

Monday8:00 AM - 6:30 PM

Tuesday8:00 AM - 6:30 PM

Wednesday8:00 AM - 6:30 PM

Thursday8:00 AM - 6:30 PM

Friday8:00 AM - 6:30 PM

Saturday9:00 AM - 4:00 PM

Sunday10:00 AM - 3:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.4

118 reviews

5 stars

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2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly, helpful, and going above and beyond, there were also numerous complaints about rude and unprofessional behavior from certain employees.

Efficiency

Several reviews highlighted slow service and long wait times, particularly during busy periods, leading to frustration among customers.

Pricing Transparency

Customers expressed dissatisfaction with hidden fees and lack of clear communication regarding charges for services, particularly for notary and shipping.

Overall Experience

The store received mixed reviews, with some customers having positive experiences and others reporting significant issues, indicating inconsistency in service quality.

TL
Taylor Likely
Feb 22, 2026
5.0
Always excellent service. Great crew.
LK
Logan King
Feb 18, 2026
5.0
10/10 Experience today taking back my router with Jervon, with his help, all of my questions and concerns are now addressed and couldn’t be happier!
TL
Tim Loy
Feb 16, 2026
5.0
I am in from out of town. The assistant manager Leah did a great job explaining the prices and process. She was nice and easy to work with. You should give her a raise before someone else snatches her from you :)
PH
Poppy Harlow
Jan 16, 2026
5.0
Thank you for dealing with my cluelessness. People were very nice even offered to tape my package for free. 📦👍
AA
Ashlei
Sep 14, 2025
5.0
Staff is very nice, patient, and helpful