Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2988 in Madison offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Ctr @ Hwy 20 West And Shelton/Zierdt Road.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
114 reviews
5 stars
63
4 stars
3
3 stars1
2 stars
9
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs, while others reported rude and unprofessional behavior from certain employees.
Service Efficiency
Several reviews highlighted quick service and efficient handling of packages, but there were also complaints about slow service and long wait times.
Pricing Transparency
Customers expressed frustration over unexpected fees and lack of transparency regarding pricing for services, particularly for notary services and shipping.
Mixed Experiences
While some customers had positive experiences and recommended the store, others reported significant issues with management and staff attitudes, leading to a lack of trust in the service.
- AAAshleiSep 14, 20255.0Staff is very nice, patient, and helpful
- CQChi QuettaSep 9, 20255.0Leah is so kind and helpful. They were pretty busy when my son and I stopped by today. There was also some work being done above the ceiling tiles. The entire team was moving about, working effortlessly.
- EEEnonymooseAug 20, 20255.0The driver that delivers to Southland Ct in Madison ( delivery was made within about 20 minutes of this review) is an amazingly awesome person. He brought our package right to the door to drop it off. I can feel safe in knowing that he did everything he could to make sure it was still there when I get home. Thank you mysterious UPS driver!!!
- CNCara NallApr 27, 20191.0This store doesn’t offer full notary services, so suggest you take documents elsewhere. They previously questioned notarizing an approval for a background investigation, and today declined to notarize a basic medical form. I was able to go elsewhere easily but was frustrated to waste a trip. The staff at this store was professional, but don’t waste a trip if you’re coming here only for notary services in case they won’t notarize your form either. ETA: I appreciate the owners response below, but the staff at the time declined because of the document type. They were even kind enough to provide the card for a traveling notary I could contact to come to my home. I have documents notarized routinely and am well-versed in not completing or signing documents beforehand. Thank you!
- KRKayla RiggsSep 27, 20165.0Can NOT say enough nice things about this business. I drive from Decatur to this location because I can rely on friendly staff and guarantee that they appreciate my business. Never had any issues and my packages have always arrived on time.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2988 in Madison offer?
The UPS Store #2988 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.
What are the store hours for The UPS Store #2988?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #2988 open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #2988 located?
It is located at 8000 Madison Blvd, Ste D102, Madison, AL 35758, USA, in the Publix Shopping Center at Hwy 20 West and Shelton/Zierdt Road.
What payment methods are accepted at The UPS Store #2988?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any holiday closures for The UPS Store #2988?
Yes, the store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It has regular hours on November 11 and 28, 2025.
Can I get professional printing and packing supplies at The UPS Store #2988?
Yes, The UPS Store #2988 offers professional printing services as well as packing supplies such as moving boxes and mailing supplies.
What nearby dining options are available near The UPS Store #2988?
Nearby dining options include Jersey Mike's Subs and Donatos Pizza, which are convenient for a meal before or after your visit to The UPS Store.
Are there any nearby health and wellness stores?
Yes, GNC Live Well is nearby, offering vitamins and supplements to support your health and wellbeing.
What nearby services might complement my visit to The UPS Store #2988?
Nearby services include Shred Nations for shredding services and Publix Pharmacy for your pharmacy needs, which might be convenient stops along with your UPS Store visit.