Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5217 in Madison offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Publix Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
128 reviews
5 stars
68
4 stars
6
3 stars1
2 stars
5
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported rude and unprofessional behavior from employees, leading to a negative experience.
Efficiency
Several reviews highlighted quick service and efficiency, but others noted long wait times and slow processing, especially during peak hours.
Shipping Issues
Numerous complaints were made regarding lost or damaged packages, with customers expressing frustration over the handling of claims and lack of accountability.
Store Hours
Customers frequently mentioned that the store did not adhere to posted hours, leading to inconvenience and frustration.
Staff Knowledge
There were mixed reviews about staff knowledge, with some employees being described as helpful and knowledgeable, while others were seen as untrained and unhelpful.
- MCMary Crosby3 days ago5.0The Countyline location is always efficient and kind. As a small business owner, I have to make several shipments per week. The manager and team there are amazing. I’ve never had a package lost or damaged and they always have great attitudes. The manager’s kindness, shipping knowledge, and professionalism is unmatched. THEY DESERVE A RAISE OR AT LEAST ACKNOWLEDGE FROM CORPORATE!
- KTKaren ThackerOct 22, 20255.0The staff is always nice and cheerful
- BLBeth LandoltSep 25, 20255.0Efficient and friendly team
- FSFaret SanonSep 18, 20255.0Simple and easy process for shipping
- SMSarah MoodySep 12, 20255.0I love this UPS store! I’ve returned packages here, gotten passport photos, and also printed out invitations for my kids’ birthday parties multiple times. They are always very helpful and kind. I live in Athens but go out of my way to use this UPS store because it’s so much better.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5217 in Madison offer?
The UPS Store #5217 in Madison offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
Where is The UPS Store #5217 located?
It is located at 12060 County Line Rd, Ste J, Madison, AL 35756, inside The Publix Center.
What are the operating hours of The UPS Store #5217 during weekdays?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM.
Is The UPS Store #5217 open on Saturdays and Sundays?
Yes, it is open on Saturdays from 9:00 AM to 4:00 PM and closed on Sundays.
Does The UPS Store #5217 offer mailbox rental services?
Yes, they provide mailbox services for all your mail and packages.
What payment options does The UPS Store #5217 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #5217?
You can call them at +1 256-232-3474 or email store5217@theupsstore.com.
Are there any special offers available at The UPS Store #5217?
Yes, they offer special deals and coupons to help you save; details are available on their website.
Which nearby places can customers visit before or after their trip to The UPS Store?
Customers can visit nearby places like Cost Cutters for haircuts, China Dragon for dining, or Xubifit gym for a workout.
How can nearby businesses like Shred Nations and US Lawns - Madison complement services at The UPS Store?
Shred Nations offers professional shredding services, and US Lawns provides landscaping; customers can combine errands in one trip for convenience.