United States Postal Service

2.1
25 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1650 Highway 72 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1650 Highway 72, Killen, AL
35645, United States

Hours

Reviews

2.1
25 reviews
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18
  • HH
    Heather Hartline
    Oct 13, 2025
    1.0
    Sunday 10/12 we had packages delivered and everything was shoved in the mailbox with the door open and one package on the ground...today 10/13 our package was delivered 6 minutes away to another home on a totally different County road....luckily the home owner drove our package to us. What's going on..do you have new people? This is getting ridiculous.
  • AT
    Alvin Turp
    Dec 8, 2020
    1.0
    Our packages are being delivered to wrong address! Three times this year packages are delivered to an address beginning with 1401. IT WOULD IF YOU.READ THE ENTIRE ADDRESS !!! Complaints to postmaster haven’t helped and HOW ABOUT ANSWERING THE PHONE! Do not trust your packages to reach you If they go through this post office. But, somehow they manage to deliver utility, water and medical bills. 1401 Co Rd 103 and 1401 Co Rd 413 ARE NOT THE SAME ADDRESS! Feeling disgusted...
  • RW
    Robert Winslow
    Nov 12, 2020
    1.0
    This post office sux.the postman is cross-eyed and dyslexic. he couldn't find the right mailbox with both hands and a set of instructions.
  • TG
    tina graves
    Oct 13, 2020
    1.0
    They either refuse to answer phone or take off the hook. It is impossible to talk to these people unless you drive up to the post office. Terrible customer service.
  • DF
    Daniel Freemon
    Oct 5, 2019
    1.0
    Two weeks in a row I have received important documents that have been damaged due to negligence. I would not recommend sending anything important via USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.