United States Postal Service

2.1
25 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1650 Highway 72 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1650 Highway 72, Killen, AL
35645, United States

Hours

Reviews

2.1
25 reviews
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18
  • HH
    Heather Hartline
    Oct 13, 2025
    1.0
    Sunday 10/12 we had packages delivered and everything was shoved in the mailbox with the door open and one package on the ground...today 10/13 our package was delivered 6 minutes away to another home on a totally different County road....luckily the home owner drove our package to us. What's going on..do you have new people? This is getting ridiculous.
  • JC
    John Chambers
    Feb 3, 2025
    1.0
    To add to the complaints I have experienced with this postal service is unimaginable. Rude, unaccountable. Go months without receiving parcel packages simply because they are to arrogant to delivery them. Excuse after Excuse. Finally file a complaint to be argued with all the things I have somehow done wrong and then hung up on. I have lived in multiple states and never had the first issue. This is absurd.
  • JB
    Jakelyn Behel
    Feb 15, 2022
    1.0
    I am so FURIOUS about this. It was a certificate from school and it's damaged! CLEARLY says DO NOT BEND in BOLD letters and this is not the first time. Diplomas, state licenses, multiple documents have been damaged from their carelessness.
  • AT
    Alvin Turp
    Dec 8, 2020
    1.0
    Our packages are being delivered to wrong address! Three times this year packages are delivered to an address beginning with 1401. IT WOULD IF YOU.READ THE ENTIRE ADDRESS !!! Complaints to postmaster haven’t helped and HOW ABOUT ANSWERING THE PHONE! Do not trust your packages to reach you If they go through this post office. But, somehow they manage to deliver utility, water and medical bills. 1401 Co Rd 103 and 1401 Co Rd 413 ARE NOT THE SAME ADDRESS! Feeling disgusted...
  • DF
    Daniel Freemon
    Oct 5, 2019
    1.0
    Two weeks in a row I have received important documents that have been damaged due to negligence. I would not recommend sending anything important via USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.