United States Postal Service

3.0
16 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 24760 US Highway 31 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
24760 US Highway 31, Jemison, AL
35085, United States

Hours

Reviews

3.0
16 reviews
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  • AZ
    Alabama Zephyr
    Oct 2, 2025
    5.0
    The lady at this post office was super helpful, friendly and nice. Got my return package mailed off and covered with tracking etc so I won't have to worry about it. Very efficient. Thank you!
  • PT
    Patsy Taylor
    Aug 13, 2025
    1.0
    Service is Bad - I have had my Amazon order at the post office for almost a week - have called asking that they deliver them got a notice in my mail box that my four large Amazon packages would not fit in the mail box and they had to return them to the post office for me to pickup. Tried calling Jemison Post office 6 different times and no answers. Called the 800 number on the notice left in the mail box and that was no help. Not sure why Amazon is using them to deliver package as they are so bad.
  • CL
    Colby Lane
    Dec 11, 2020
    4.0
    Great post office with good staff
  • DN
    Danny Neaves
    Jul 6, 2020
    1.0
    When you called the United States Post office due to COVID19, they're not answering the phone you cannot speak with a customer service agent. It's almost like they want you to visit a post office so that you can help spread Covid 19... They will not let you speak to a human, it's all an automated process... It's very frustrating. I'm just trying to speak with somebody at my local post office it does not give me that option. It asks you if you want to take a survey at the end of the call and it does not give you the option to take that survey it just hangs up. Overall my satisfaction with the United States post office is about the same level of satisfaction I have with United States government. If I could rate it "0" I am would

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.