United States Postal Service

2.4
46 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 421 Pelham Rd N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
421 Pelham Rd N, Jacksonville, AL
36265, United States

Hours

Reviews

2.4
46 reviews
5 stars
13
4 stars
2
3 stars
2
2 stars
1
1 star
28
  • KE
    K. E.
    Nov 7, 2025
    5.0
    People who have written bad reviews must have lived here their entire lives and have no clue how bad the postal system can be. To everyone writing bad reviews, be grateful. I have lived in states where mail isn’t delivered directly to your own personal mailbox. I have lived in states where I didn’t receive mail for over a month after moving there. I have lived in states where there is an average 40 minute wait at the post office. This local post office is AMAZING when compared to the rest of the nation. I am thankful!!
  • JK
    Jon King
    Nov 1, 2025
    1.0
    Few complaints about the drivers for seven springs rd for starters they almost never close my mailbox door !!! Then will damage my packages to shove it inside the mailbox !!! Which took some time for me to actually get it out of my mailbox thanks loved that❤️ !!! 😒 Then I can’t get over this I’ve spent a large amount of time and money installing a driveway gate which also has a smaller adjacent pedestrian gate and a very large package box for any deliveries and had signs made to inform any and all delivery drivers there’s a “pedestrian gate” and a “package drop box” but they prefer to throw my packages over the fence on top of the package box !!! Make it make sense please !! I’m so sick of dealing with this issue I’ve done absolutely everything I could to make sure my packages are safe and the drivers know (you have to have signs stating it’s for them) but let’s leave it in the rain !!!!Thanks USPS for letting me down yet again!! Now with my rant over I do have at least one driver that does do their job correctly I don’t know who and won’t but you know who is doing what and to the one that is actually doing what they are being paid by the taxpayers THANK YOU SO MUCH !!! I hate that bad apples ruin it for the good ones !!smh
  • DF
    Donnie “Donnie” Fitsgarld
    Sep 2, 2025
    1.0
    Absolutely horrible service… they sit on packages for days with no updates
  • TC
    Tim CROOK
    Aug 21, 2025
    5.0
    Helpful staff. friendly most of the time.
  • TB
    Tabitha Barger
    Jul 22, 2025
    1.0
    Here we go again! We have a new mail carrier again, and now everyone on Family Lane is getting their mail except me! I was to get my new debit card on Friday, and a check on Saturday. I have not received either, and when my husband spoke to the post office this morning they told him that due to them not having tracking numbers that they would not be able to locate them! HOW ABOUT STARTING WITH THE NEW CARRIER!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.