Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Irondale, AL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unhelpful.
Delivery Issues
Numerous complaints about delivery problems, including packages being delivered to the wrong address, missed delivery attempts, and drivers not following delivery instructions.
Staff Performance
While some staff members receive high praise for their professionalism and assistance, there are reports of unprofessional behavior from others.
Overall Experience
Many customers express frustration with FedEx's overall service, citing it as unreliable and inferior compared to competitors like UPS and Amazon.
DM
Doreen McCormick
Nov 10, 2025
5.0
The front desk clerks were very polite and friendly.
KR
Kristie Rankin
Oct 30, 2025
5.0
They were very friendly and helpful. Documents overnighted made it to California by 2:00pm CST.
CH
Carlos Holman
Oct 10, 2025
5.0
My experience here was very pleasant the person behind the counter was very helpful five stars to her
YY
YASHAYAH
Oct 7, 2025
5.0
The woman that help me yesterday was very polite I enjoyed our short conversation and her service was amazing as well. I hope she’s there my next visit
LJ
Lawschool JD
Sep 3, 2025
1.0
ABSOLUTELY disrespectful level of customer service. POOR representation of FEDEX company, BRAND and legacy. There were two middle-aged AA women inside. The one (with color in her hair) was much kinder than the second woman with the disgusting personality and disrespectful ATTITUDE. McDonald’s is too good for this particular Fedex representative.
Frequently Asked Questions About FedEx Ship Center
What services does the FedEx Ship Center in Irondale, AL offer?
The FedEx Ship Center in Irondale offers packing supplies, boxes, expedited, standard, economy, and international shipping services, as well as freight and delivery management options.
What are the operating hours of the FedEx Ship Center?
The center is open Monday through Friday from 8:30 AM to 8:00 PM and is closed on Saturdays and Sundays.
Where is the FedEx Ship Center located in Irondale, AL?
It is located at 4900 Alton Court, Irondale, AL 35210.
What payment options are accepted at the FedEx Ship Center?
The center accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I create a FedEx account for shipping discounts at this location?
Yes, you can create a free FedEx account for shipping discounts as promoted by the FedEx Ship Center.
How can I schedule my next residential delivery or hold a shipment for pickup?
You can use FedEx Delivery Manager services at the FedEx Ship Center to schedule deliveries or have shipments held for pickup.
What FedEx brands are associated with the Irondale Ship Center?
FedEx Express, FedEx Ground, and FedEx Freight are the brands associated with this location.
What nearby businesses can help with additional shipping or logistics needs?
Nearby are FedEx Ground and Fedex Staffed, which offer freight and cargo services and may assist with additional shipping and logistics.
What local businesses near FedEx Ship Center could be useful for home or business improvement projects?
Nearby places such as Mi Fluid Power Solutions, SiteOne Landscape Supply, and Climatic Comfort Products offer industrial and home improvement supplies that might complement your logistics needs.
Are there any nearby services where customers can stop before or after visiting FedEx Ship Center?
Yes, customers can visit Rose Hill Baptist Church for community services, Shell gas station for fueling, or Nicole’s Hair & Beauty Studio for personal care nearby.