FedEx Ship Center

3.3
291 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Irondale, AL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
4900 Alton Court, Irondale, AL
35210, United States

Hours

Reviews

3.3
291 reviews
5 stars
135
4 stars
33
3 stars
14
2 stars
9
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unhelpful.

Delivery Issues

Numerous complaints about delivery problems, including packages being delivered to the wrong address, missed delivery attempts, and drivers not following delivery instructions.

Staff Performance

While some staff members receive high praise for their professionalism and assistance, there are reports of unprofessional behavior from others.

Overall Experience

Many customers express frustration with FedEx's overall service, citing it as unreliable and inferior compared to competitors like UPS and Amazon.
  • DM
    Doreen McCormick
    Nov 10, 2025
    5.0
    The front desk clerks were very polite and friendly.
  • KR
    Kristie Rankin
    Oct 30, 2025
    5.0
    They were very friendly and helpful. Documents overnighted made it to California by 2:00pm CST.
  • CH
    Carlos Holman
    Oct 10, 2025
    5.0
    My experience here was very pleasant the person behind the counter was very helpful five stars to her
  • YY
    YASHAYAH
    Oct 7, 2025
    5.0
    The woman that help me yesterday was very polite I enjoyed our short conversation and her service was amazing as well. I hope she’s there my next visit
  • LJ
    Lawschool JD
    Sep 3, 2025
    1.0
    ABSOLUTELY disrespectful level of customer service. POOR representation of FEDEX company, BRAND and legacy. There were two middle-aged AA women inside. The one (with color in her hair) was much kinder than the second woman with the disgusting personality and disrespectful ATTITUDE. McDonald’s is too good for this particular Fedex representative.

Frequently Asked Questions About FedEx Ship Center

What services does the FedEx Ship Center in Irondale, AL offer?

The FedEx Ship Center in Irondale offers packing supplies, boxes, expedited, standard, economy, and international shipping services, as well as freight and delivery management options.

What are the operating hours of the FedEx Ship Center?

The center is open Monday through Friday from 8:30 AM to 8:00 PM and is closed on Saturdays and Sundays.