FedEx Ship Center

3.3
296 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Irondale, AL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
4900 Alton Court, Irondale, AL
35210, United States

Hours

Reviews

3.3
296 reviews
5 stars
137
4 stars
33
3 stars
14
2 stars
9
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude and dismissive.

Delivery Issues

Numerous complaints about delivery problems, including packages being delivered to the wrong address, failure to deliver, and drivers lying about delivery attempts.

Staff Friendliness

Many customers noted the friendliness and helpfulness of the staff at the location, highlighting positive interactions.

Overall Experience

Overall, experiences vary widely, with some customers expressing satisfaction with in-store service while others are frustrated with delivery reliability.
  • ES
    Eyan Scott
    5 days ago
    1.0
    Told me to go to UPS store. FedEx told me to go to UPS store. Useless.
  • AB
    Aaron Boosted
    Dec 20, 2025
    1.0
    The woman Tonya Harley was really disrespectful did not have good customer service. I would highly recommend not to go here her attitude as soon as I came in the door was horrible and disrespectful when talking, I will never go back to this location again and I will never use FedEx to ship. the worst experience I’ve ever had trying to ship something and did not even get to ship what I needed to and then she refused service to me after
  • BP
    Brittany Penick
    Dec 13, 2025
    5.0
    Melissa was the employee at the front and she let me return my item at closing time, she preformed Excellent customer service!! She deserves a raise!!
  • DM
    Doreen McCormick
    Nov 10, 2025
    5.0
    The front desk clerks were very polite and friendly.
  • KR
    Kristie Rankin
    Oct 30, 2025
    5.0
    They were very friendly and helpful. Documents overnighted made it to California by 2:00pm CST.

Frequently Asked Questions About FedEx Ship Center

What services does the FedEx Ship Center in Irondale, AL offer?

The FedEx Ship Center in Irondale offers packing supplies, boxes, expedited, standard, economy, and international shipping services, as well as freight and delivery management options.

What are the operating hours of the FedEx Ship Center?

The center is open Monday through Friday from 8:30 AM to 8:00 PM and is closed on Saturdays and Sundays.