Visit FedEx Ship Center in Irondale, AL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude and dismissive.
Delivery Issues
Numerous complaints about delivery problems, including packages being delivered to the wrong address, failure to deliver, and drivers lying about delivery attempts.
Staff Friendliness
Many customers noted the friendliness and helpfulness of the staff at the location, highlighting positive interactions.
Overall Experience
Overall, experiences vary widely, with some customers expressing satisfaction with in-store service while others are frustrated with delivery reliability.
ES
Eyan Scott
5 days ago
1.0
Told me to go to UPS store. FedEx told me to go to UPS store. Useless.
AB
Aaron Boosted
Dec 20, 2025
1.0
The woman Tonya Harley was really disrespectful did not have good customer service. I would highly recommend not to go here her attitude as soon as I came in the door was horrible and disrespectful when talking, I will never go back to this location again and I will never use FedEx to ship. the worst experience I’ve ever had trying to ship something and did not even get to ship what I needed to and then she refused service to me after
BP
Brittany Penick
Dec 13, 2025
5.0
Melissa was the employee at the front and she let me return my item at closing time, she preformed Excellent customer service!! She deserves a raise!!
DM
Doreen McCormick
Nov 10, 2025
5.0
The front desk clerks were very polite and friendly.
KR
Kristie Rankin
Oct 30, 2025
5.0
They were very friendly and helpful. Documents overnighted made it to California by 2:00pm CST.
Frequently Asked Questions About FedEx Ship Center
What services does the FedEx Ship Center in Irondale, AL offer?
The FedEx Ship Center in Irondale offers packing supplies, boxes, expedited, standard, economy, and international shipping services, as well as freight and delivery management options.
What are the operating hours of the FedEx Ship Center?
The center is open Monday through Friday from 8:30 AM to 8:00 PM and is closed on Saturdays and Sundays.
Where is the FedEx Ship Center located in Irondale, AL?
It is located at 4900 Alton Court, Irondale, AL 35210.
What payment options are accepted at the FedEx Ship Center?
The center accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I create a FedEx account for shipping discounts at this location?
Yes, you can create a free FedEx account for shipping discounts as promoted by the FedEx Ship Center.
How can I schedule my next residential delivery or hold a shipment for pickup?
You can use FedEx Delivery Manager services at the FedEx Ship Center to schedule deliveries or have shipments held for pickup.
What FedEx brands are associated with the Irondale Ship Center?
FedEx Express, FedEx Ground, and FedEx Freight are the brands associated with this location.
What nearby businesses can help with additional shipping or logistics needs?
Nearby are FedEx Ground and Fedex Staffed, which offer freight and cargo services and may assist with additional shipping and logistics.
What local businesses near FedEx Ship Center could be useful for home or business improvement projects?
Nearby places such as Mi Fluid Power Solutions, SiteOne Landscape Supply, and Climatic Comfort Products offer industrial and home improvement supplies that might complement your logistics needs.
Are there any nearby services where customers can stop before or after visiting FedEx Ship Center?
Yes, customers can visit Rose Hill Baptist Church for community services, Shell gas station for fueling, or Nicole’s Hair & Beauty Studio for personal care nearby.