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Brand Certified

United States Postal Service

1.6
(154 reviews)

Business Details

2501 Mastin Lake Rd NW, Huntsville, AL
35810, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2501 Mastin Lake Rd NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2501 Mastin Lake Rd NW, Huntsville, AL
35810, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 12:00 PM
SundayClosed

Reviews

1.6
154 reviews
5 stars
20
4 stars
4
3 stars
1
2 stars
6
1 star
123
  • BR
    Becky Rasch
    Mar 23, 2026
    1.0
    They are losing my mail they can't seem to figure out a mail hold.
  • CR
    Cory Rasch
    Mar 18, 2026
    2.0
    They screw up my mail but counter staff is great
  • SS
    Sarah Sarris
    Mar 9, 2026
    1.0
    Flooded with mail from previous people that have lived here even after notifying them multiple times who does and does not live here but we can't even get our own damn mail. Multiple times do I have to go PICK UP stuff from the post office because it's not delivered andbstates it's "too big to deliver". That's never been true, just too damn lazy. I get Fedex and UPS just fine. If something ships through USPS you NEED TO DELIVER IT.
  • MP
    Maygan Page
    Feb 12, 2026
    1.0
    This location needs zero stars. I’ve never experienced so many issues with mail before moving to their area. I was delivered a completely empty package today. The last important package I had delivered for Christmas I had to literally walk to my neighbors because she had pulled off without delivering TWO of my packages. Mind you the time before that they said they delivered a package that was never delivered and then a month later after multiple complaints and reports it “mysteriously” ended up in my mailbox
  • DC
    Daeja Coleman
    Jan 28, 2026
    1.0
    This is the worst post office probably in the entire United States. I have gotten keys to my receptacle locker that do not work, so I have not been able to retrieve my mail in weeks. I’ve gone up to the location four times for this same issue. The last two times, I am told by the manager that she is “on her way to my neighborhood to retrieve the packages and sit them on my porch”. Yet, no packages on my porch, as they are still stuck in the locker. I feel like I am just being told things to soothe me over in the moment. I think this locations needs a whole new staff (except for the front desk workers), as they are poor representatives for the USPS. They are frustrating to detail with, and make me roll my eyes every time a package I order is shipped with USPS. UPS and FedEx are top tier delivery partners for a reason, and USPS is filled with people that just need a job, but don’t actually care about their job. Super upset dealing with them.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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