Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8401 Whitesburg Dr SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
8401 Whitesburg Dr SE, Huntsville, AL
35802, United States
Hours
Reviews
2.2
223 reviews
5 stars
55
4 stars
8
3 stars
9
2 stars
6
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.
Service Delays
Numerous reviews highlighted issues with delayed or misdelivered packages, with some customers experiencing packages marked as delivered when they were not.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and positive attitudes, particularly mentioning Rod and Ray.
Long Wait Times
Customers frequently noted long wait times at this location, often with only one employee working the counter.
Passport Services
There were multiple complaints about disorganization and unprofessionalism in the passport service process, including missed appointments and lack of communication.
- RRRobert RomanoNov 10, 20251.0Worst post office in huntsville super slow never opens on time and always has a line out the door
- MFMatthew FrenchNov 3, 20251.0Absolute worst staff at a USPS. I have called 8 different times, on various days, and they do not answer the phone. Went there for a walk in passport services, was told to go get a copy of forms that were not listed on the site, and when we returned at 1:45pm, we were told they "Closed" the passport services. Despite their site saying walk in services are from 1:30 to 4:30.
- UBUzi BaharOct 21, 20251.0Looking for my package. Being sent from one location to another. Waiting for a supervisor - they said wait a minute. It's been 40 minutes and no one to talk to.
- JSJeff SaxonOct 10, 20251.0I can't explain how terrible it is. It's that bad.
- LLLilya LydiaOct 8, 20255.0Very polite and friendly team — both the man and the ladies! You can see they have many happy regular visitors. Great atmosphere and fast service!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 8401 Whitesburg Dr SE?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I get a first-time passport application and photo taken at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 8401 Whitesburg Dr SE?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and completing the application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Is there 24/7 access to PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours might vary. Contact this Post Office for exact access times.
What nearby public services can help during my visit to the USPS location?
Nearby is the U S Post Office Haysland Station and another US Post Office, both providing postal services which might be alternative options for mailing or shipping needs.
Are there nearby food options to visit before or after my USPS visit?
Yes, Steak-Out, an American steakhouse and fast food restaurant, is nearby for a convenient meal.
What pet care services are available near the United States Postal Service location?
Nearby Wellsburg are Whitesburg Animal Hospital, Staci Armstrong, Sam Eidt veterinary and pet services, B-Mar Poodle Palace pet grooming, and Caity's Pet Grooming for various pet needs.
Are there any fitness or active lifestyle facilities close to this Post Office?
Yes, nearby options include CrossFit Empire South, Curves gym, and Pilates South studio for fitness and recreational activities.