Brand Certified
United States Postal Service
2.2(237 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8401 Whitesburg Dr SE, Huntsville, AL
35802, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8401 Whitesburg Dr SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
8401 Whitesburg Dr SE, Huntsville, AL
35802, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
237 reviews
5 stars
57
4 stars
8
3 stars
9
2 stars
6
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Package Handling
Numerous reviews highlighted issues with packages being marked as delivered when they were not, leading to frustration and distrust.
Staffing Issues
Customers frequently noted long wait times and understaffing, particularly during busy periods, contributing to poor service experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly demeanor, particularly regarding passport services.
- DDDaveFeb 25, 20261.0Horrible experience, from the people at the counter to the delivery drivers refusing to do simple work.
- VVVickiFeb 24, 20261.0Why are they so bad? They clearly all hate their jobs and are miserable and want us to be miserable too when we visit. They act like they are TSA, are very rude and are so slow. Nothing is ran efficiently, it's trashy and dirty, the self service machine is always down, the package slots are always jammed and if you need to pick up a package (that they should've delivered TO YOU) then expect to wait forever. The passport process sucks as well and be prepared to be treated and talked to like you're an idiot. Lady at the counter didn't even greet me, just barked at me, "drivers license!" The package I was picking up was marked as heavy so she asked me if I had help to pick it up and I said no, and she insinuated it was too heavy for me, which if it is, that's my problem not hers... heavy is relative. Her attitude overall was not friendly and I carried my package out by myself just fine, thank you very much. 💪🏻 Don't visit at night or after hours either, it doesnt feel safe, the parking lot is dark and the lights blink like vecna is coming. I never, ever enjoy having to walk into this place.
- TTTEA TIMEFeb 23, 20261.0Worst experience to get a passport ever! The guy with a nose ring didn’t want to work. He began to check out customers while it was a line by the passport for walkins and appointments! So disrespectful and when a guy wanted to pay for his passport he said “oh i forgot” so ridiculous! I wish i didn’t have to come back to this place but SADLY every other one is closed! 😡
- RBRachel BeasleyFeb 8, 20261.0Does the USPS being a DEI company mean that employees can get away with just about anything?
- SSSaria StuartFeb 4, 20261.0I went to this post office for a SCHEDULED passport appointment, and after waiting 30 minutes in line, I was told that all passport clerks had called out. I was not notified beforehand, which wasted my time, gas, and energy. On top of that, the staff at the front counter were rude and unhelpful. One employee left for lunch, leaving the other clerk to deal with customers alone. This level of mismanagement is RIDICULOUS.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 8401 Whitesburg Dr SE?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I get a first-time passport application and photo taken at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 8401 Whitesburg Dr SE?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and completing the application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Is there 24/7 access to PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours might vary. Contact this Post Office for exact access times.
What nearby public services can help during my visit to the USPS location?
Nearby is the U S Post Office Haysland Station and another US Post Office, both providing postal services which might be alternative options for mailing or shipping needs.
Are there nearby food options to visit before or after my USPS visit?
Yes, Steak-Out, an American steakhouse and fast food restaurant, is nearby for a convenient meal.
What pet care services are available near the United States Postal Service location?
Nearby Wellsburg are Whitesburg Animal Hospital, Staci Armstrong, Sam Eidt veterinary and pet services, B-Mar Poodle Palace pet grooming, and Caity's Pet Grooming for various pet needs.
Are there any fitness or active lifestyle facilities close to this Post Office?
Yes, nearby options include CrossFit Empire South, Curves gym, and Pilates South studio for fitness and recreational activities.
Brand Certified Facts from United States Postal Service
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