United States Postal Service

2.6
101 reviews

About

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Visit your local Post Office™ at 3605 Governors Dr SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3605 Governors Dr SW, Huntsville, AL
35805, United States

Hours

Reviews

2.6
101 reviews
5 stars
35
4 stars
6
3 stars
2
2 stars
4
1 star
54
  • LM
    Lisa Mclean
    6 days ago
    1.0
    I would’ve gave them a zero if zero was A starNeed to get some people that will deliver your mail to you instead of flying down your street missing just about everyone on the street I have inferred delivery so I can see when we get Mail there has been times that someone in my household had important mail that was supposed to come in and it wasn’t delivered for three days later. This is one messed up location. They need better help.
  • KJ
    Kalyb Jamaale
    Nov 10, 2025
    1.0
    rude and very unhelpful. larry at the front desk is awful at his job
  • DG
    Dessire Garcia
    Oct 30, 2025
    1.0
    Si tienen empleados aborrecidos que no saben atender a un cliente saquenlo,mi pareja fue hoy para un envio de una carte que es urgente,y no la pudo enviar porque ella necesita QR en label como que no pudiron ayudarla🙄🙄😡 por eso tienen tan baja calificación bahhhmano no podian sacarlo se paga lo que sea,eso fue a las 4:20 a 4:30 pm mas o menos.
  • CM
    Christian McClure
    Oct 23, 2025
    5.0
    Quick and efficient. Great service. Best post office in Huntsville.
  • MR
    Michael Rudolph
    Sep 9, 2025
    1.0
    My mom’s bank card never arrived, yet it was activated around August 30th. On Sept 8th it finally showed in Informed Delivery, but when we got it from the mailbox the envelope was ripped open and the card was missing. At the Governor’s West post office, the employee Larry immediately dismissed us saying “the machine ate it up.” When I questioned it, he became aggressive, told me to “get out,” and even tried to call the police. I refused to leave until we were actually helped, and only then did he get the manager, Sheryl Rice. She also first tried to blame the machine but eventually gave me complaint info and said she would “handle him.” Extremely unprofessional and concerning treatment for reporting mail theft. The way he acted you would’ve thought he was the one who stole the card and the way she addressed “handling him” is as if she’s afraid of him herself. She tried to stop me from doing any reviews but they need to be investigated!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.