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Visit your local Post Office™ at 645 Wynn Dr NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with specific complaints about certain employees being dismissive and unprofessional.
Delivery Issues
Frequent complaints about packages being misdelivered, marked as delivered when not received, and delays in mail delivery.
Staffing Problems
Customers noted that the location is often understaffed, leading to long wait times and inadequate service.
Passport Services
Numerous reviews highlighted issues with passport appointments, including unprofessional behavior and lack of communication regarding service availability.
PC
Patrick Cartwright
Jan 6, 2026
1.0
Only had one person behind the counter and took over 30 minutes of standing in line to not even get to the front. One person at the front of the line was there for 15 minutes before the line moved. Recommend going to gone postal or some other location than this.
JP
Jared Pooley
Jan 2, 2026
1.0
Don't schedule your passport appointment at this location. They do not have passport agents even though its listed that they do on USPS. Showed up to my appointment and they said they dont have any agents available for our appointment.
0W
01kk WAF00
Dec 27, 2025
5.0
2025.12.27 ~12:15 i was in this USPS to mail post some stuff. i was in and out in less than 5 minutes. i am very impressed by the Staff; has super efficient, helpful, courteous and friendly. (i apologize for missing his name!). Thank you Sir for the excellent service.
PT
Paige Tipton
Dec 5, 2025
5.0
Clerk #65 and clerk #78, always dealing with our crazy amount of postage at least once per week. They are both very kind and patient, and funny. They both make driving an hour to the only post office open until 6pm an absolute pleasure. 10/10 on customer service at this location (wynn Dr).
TB
Tasha Bynum
Nov 28, 2025
1.0
I’m convinced this is the worst post office on planet earth. If I could give it zero stars I would. I put in a request online to have my mail forwarded to my new address. They continued to deliver my mail to my old address for a month. Finally out of frustration I went to the post office to rectify the situation after they delivered a package to my old address that should have been delivered to my new address. Everyone who works there is fairly nice except for one man- he’s rude to everyone for no reason. I hadn’t seen him there in a long time so I’m assuming he no longer works at that location. Thankfully with my move I no longer have to deal with this location anymore.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 645 Wynn Dr NW?
This Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, first-time U.S. passport applications are accepted and passport photos can be taken by appointment.
Do I need an appointment to use passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the Post Office's hours of operation?
Monday through Friday: 8:30 AM to 6:00 PM, Saturday: 10:00 AM to 2:00 PM, Sunday: Closed.
How can I rent a PO Box at this location?
You can search for and reserve PO Boxes online or apply in person with two valid IDs and a completed application.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with the local Post Office for specifics.
What is the cost for a passport photo at this Post Office?
Passport photos cost $15 at USPS locations.
Is there a nearby hotel for visitors to stay at when coming to the Post Office?
Yes, La Quinta Inn is located nearby and can provide convenient accommodations for visitors.
Are there nearby restaurants where I can eat before or after visiting the Post Office?
Ruggby's Food & Spirits, an American restaurant and bar, is close by and offers dining options for visitors.
Can I visit nearby businesses for other needs while at the Post Office area?
Yes, there are several nearby professional services like Driven Solutions, Momentum, and MJLM Engineering & Technical Services to explore.