With a focus on the community of small businesses and consumers, Staples in Huntsville, AL provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and a lack of urgency in assisting customers.
Store Cleanliness
Several reviews highlighted issues with cleanliness, including unsanitary conditions and disorganization within the store.
Product Availability
Customers expressed frustration over discrepancies in product availability, with some items listed as in stock but not found upon arrival.
Printing Services
The printing department received negative feedback regarding long wait times, pricing issues, and poor service, leading to customer dissatisfaction.
Overall Experience
While many customers reported positive experiences and appreciated the knowledgeable staff, there were significant complaints that impacted overall satisfaction.
VP
Vanessa Powell
Nov 18, 2025
5.0
This location is my favorite-Great customer service -great in stock products
JW
Joey Wuertz
Nov 10, 2025
1.0
Over 30 mins is horrible wait time just to pick up singular print. Not worth going back.
GP
Gina Peterson
Oct 29, 2025
5.0
Had a glich with my check out, it caused the cashier extra time, but he was incredibly patient and found a solution to my problem.
MW
Margie Wiesman
Sep 15, 2025
5.0
Staples on North Parkway always has helpful, knowledgeable sales associates. They know where the productS ARE!
AK
Amanda Keene
Sep 6, 2025
1.0
Update. Went back again 9.15.25 to print something. The guy was so rude to me and dismissing me, I alnost walked out again. I even stood in the shipping line after since he was being so nasty and i asked the girl since she was kind if she could help me instead even tho I know it probably wasnt her area then he quickly came back over now willing to help out still very rude. I finally got my copies but I seriously don't know how management can't get these so called customer service members under control. I have worked in customer service my entire life. For one a kind greeting and a smile goes a long way. Even if theres no line but their busy and its going to be a minute, instead of snapping at the customer when spoken to, if they would take 2 seconds to say im so sorry ill be right with you as soon as possible with a smile.....that alone would change the experience. And when you do have a line then even taking a second to say hello thank you we will be right with everyone asap then there wouldnt be a problem either. Im going to bring my business to a different store from here on out. Not worth the aggravation..
Original post:
Horrible experience everytime I go in the store. There's never an urgency to help anyone.
What services does Staples in Huntsville, AL provide?
Staples offers printing, shipping, technology, travel, recycling, direct mail, design, passport photos, TSA PreCheck®, and Amazon returns services.
What are the typical operating hours for Staples in Huntsville?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which payment methods are accepted at Staples in Huntsville?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What types of products can I purchase at Staples Huntsville?
You can find laptops, desktops, printers, ink and toner, notebooks, pens, office furniture, cleaning supplies, and more from brands like Dell, HP, Apple, Canon, and Epson.
What office supply brands are available at Staples in Huntsville?
Staples carries brands including Avery, BIC, Paper Mate, Pilot, Post It, Sharpie, Swingline, 3M, and Brother among others.
Can I recycle electronics or ink cartridges at Staples?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
How can the UPS Access Point location nearby assist me when I visit Staples?
The nearby UPS Access Point location provides convenient courier and delivery services which complement Staples' shipping services, making it easier to send or receive packages in the area.
Are there food or dining options near Staples in Huntsville for a quick meal or break?
Yes, nearby eateries like Quiznos, Brother's Pizza & Wings, and the Costco Food Court offer convenient options for meals or snacks before or after your visit to Staples.
What local businesses near Staples could be useful for a comprehensive shopping trip?
Close to Staples, you can visit stores like Shoe Show for footwear, Citi Trends for clothing, and Costco for wholesale shopping, allowing you to combine multiple shopping needs into one trip.