Brand Certified
The UPS Store
4.3(89 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
5184 Caldwell Mill Rd, Hoover, AL
35244, United States
Certified by The UPS Store • Mar 01, 2026
(205) 980-8180
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/al/hoover/5184-caldwell-mill-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2389 in Hoover offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Center (2 Blks From Jeff State Community College).
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.3
89 reviews
5 stars
72
4 stars1
3 stars
3
2 stars0
1 star
13
- TCTony ColbaughFeb 10, 20261.0This location is consistently the worst UPS store in town. They have very poor customer service skills and a very bad demeanor.
- MTMicah ThompsonFeb 7, 20263.0The staff are nice, but they are understaffed at times, like Saturdays where there is one person behind the counter. The internet is very spotty in this store making it very hard to access Amazon return codes. They really need to get an Amazon return counter—it’s so much more efficient than clogging up the store with people doing a bunch of returns at the counter.
- KJKent JohnsonDec 30, 20255.0I had a “mega fax” with a crucial deadline. Zared made it happen and stayed with it until we got the OK that it had been received. I sure appreciate my Valleydale UPS Store and their staff!!
- JBJ BrasherDec 18, 20251.0Double check your Amazon returns carefully against the receipts before you leave the store. If there is a problem - realized within a couple hours, they will not even attempt to help you. The manager couldn’t care less and his attitude and unwillingness to do anything was the worst customer service I’ve received in a long time.
- BCB ClickOct 4, 20255.0Always helpful. Friendly Staff. Efficient service.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Hoover?
The UPS Store in Hoover is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Does The UPS Store offer packing and shipping services?
Yes, The UPS Store offers expert packing and shipping services to assist with your mailing needs.
Can I print documents and get professional printing services at this location?
Yes, professional printing services including document finishing and sign printing are available at The UPS Store.
Are notary and shredding services available at The UPS Store?
Yes, notary services and document shredding are offered at this location.
Does The UPS Store provide mailbox rentals and mail/package handling?
Yes, mailbox services for all your mail and packages are available.
What payment methods are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Are there any nearby coffee shops where I can relax before or after visiting The UPS Store?
Yes, The Neighborhood Brew, a coffee shop, pub, and cafe, is located nearby to enjoy refreshments before or after your visit.
What professional services are located near The UPS Store that might benefit small business customers?
Oriented Outsourcing, offering business management and marketing consulting services, is nearby and may be helpful for small business owners.
Is there a shredding service near The UPS Store for additional document destruction needs?
Yes, Shred Nations, a professional shredding service, is located nearby for your document destruction requirements.
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