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Brand Certified

RXO

4.6
(687 reviews)

Business Details

(800) 883-4593
https://www.rxo.com

About

Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.

Location

RXO
165 West Oxmoor Rd, Homewood, AL
35209, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 5:00 PM
Sunday8:00 AM - 5:00 PM

Reviews

4.6
687 reviews
5 stars
605
4 stars
13
3 stars
9
2 stars
4
1 star
56
  • KM
    Kathy Mccue
    Apr 22, 2026
    5.0
    My Ikea delivery was perfect. Arrived within the time window, and the drivers were very courteous and made sure everything was placed neatly. Thanks!!
  • RM
    Rachel Metcalf
    Apr 14, 2026
    5.0
    Delivery was right on time & the drivers/deliverers took great care of our packages! Will definitely order through IKEA again if this is the delivery company.
  • WL
    Woullard Lett
    Apr 13, 2026
    5.0
    Professional delivery, hook-up of my washing machine and removal of the old -- on time, courteous, efficient. Good experience!
  • NN
    Nan
    Apr 10, 2026
    5.0
    Excellent experience start to finish! The communication was so easy - scheduling, tracking, last ‘heads up’ phone call. Everything was EXACTLY as described. Lawrence was wonderful: so polite, prepared, and totally professional. An excellent company representative. Assembled all pieces of furniture and took away all packing materials - part of ‘white glove delivery service’. Highly recommend!
  • SC
    St. Elizabeth Ann Seton Catholic Church
    Apr 2, 2026
    1.0
    I would give it a zero but I don’t think I can. Horrible service! HORRIBLE! I ordered a washing machine from Lowe’s March 22, 2026. It was to be delivered Saturday March 28, between 4-8pm. At 9:19pm I received a text saying my washer was in its way. One minute later, I received a text saying it had been delivered. A picture was sent to me of the delivery, but it was not my home and the old washer was still sitting on my carport. It was not delivered as stated! I immediately called Lowe’s I ordered it from, they told me it came from a different Lowe’s. I called there as well as RXO. everyone kept telling me it was marked delivered but they would look into it. Sunday, I called both Lowe’s store, Lowe’s customer service as well as RXO. I called Monday, Tuesday and Wednesday both in the morning and afternoon. Kept being told they would start a case (Lowe’s) or they would check into it and call me back within 24 hours. I was told a call with in 24 hours on 2 different days but I still have not received a call. What a disappointment with both Lowe’s and RXO! BTW, the picture of the “delivered” washing machine shows it is delivered to a warehouse. Why did the delivery guy mark it delivered when he knew darn well it WAS NOT delivered to the customer. Mary McMinn

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