Delivery Timeliness
Many customers reported that deliveries were on time and within the scheduled window, with effective communication prior to arrival.
Driver Professionalism
The delivery drivers were frequently described as courteous, professional, and efficient, contributing to a positive delivery experience.
Scheduling Issues
Several customers expressed frustration with scheduling and rescheduling deliveries, often citing poor communication and last-minute cancellations.
Customer Service
While some customers praised the delivery team, many noted that customer service was lacking, particularly in resolving issues and providing timely updates.