Visit FedEx Ship Center in Homewood, AL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
While some customers praised the friendly and helpful staff, many reported poor service, including unresponsive employees and long wait times.
Delivery Issues
Numerous reviews highlighted significant problems with package delivery, including delays, misdeliveries, and lack of communication regarding delivery status.
Inconsistency
Customers experienced inconsistent service quality, with some reporting excellent experiences while others faced serious issues, leading to frustration.
Operational Problems
Several reviews mentioned operational inefficiencies, such as staff not being present during business hours and confusion over shipping procedures.
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James Anderson
Feb 11, 2026
2.0
For this to be a shipping center i dont understand why they can not print shipping labels it doesn't make sense everyone just want to use QR codes
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chris joe
Feb 7, 2026
1.0
FedEx in general is a joke, this place takes the cake. Had an “express” package sent to me on the 2nd, they attempted to deliver on the 4th. I was unfortunately at work so I couldn’t sign for it. The driver left a note saying they would attempt delivery again. It is now the 7th no word, attempt at re delivery or updates via the app or website. So I took it upon myself to go to the store to see what was going on only to be told it hasn’t been seen since the delivery attempt on the 4th but was checked back in by the driver at the warehouse. Meaning this store has gross incompetence or thieves working for them. So now I have to go through a whole process and paperwork all over because of the incompetence or theft going on in this store. Basically I strongly urge against using FedEx and especially this store unless you want a major hassle. The package in question just happened to be a brand new iPhone, what a coincidence.
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Dorothy Carter
Jan 20, 2026
5.0
Was very helpful in finding a package that had a mix up zip code.
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Tamica Phillips
Jan 7, 2026
5.0
Chris was so helpful and knowledgeable when sending my important documents. He greeter everyone and was so polite. He answer my questions and assured me that my package would be delivered on the schedule time.
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Nikki Nicole
Jan 5, 2026
5.0
Lovely experience! I didn't get the lady's name that received my drop-off, but she was very pleasant, customer focused, and friendly. Hi-Five!