United States Postal Service

2.4
19 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 711 Mitchell St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
711 Mitchell St, Headland, AL
36345, United States

Hours

Reviews

2.4
19 reviews
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12
  • SD
    Stephen Dyson
    Oct 13, 2025
    1.0
    They was closed today the 2 times I drove up there at 11 am then I tried again at 3? Nobody wants to work
  • DJ
    Denise Jenkins
    Aug 19, 2025
    1.0
    Nobody at the counter. Please ring bell as sign said. I pushed the button and waited 3 times. I then yelled back Good morning. No response. Waited again. Raised my voice louder...Hello, can someone help me? Someone replied that it would be a minute. After 15 minutes of absolutely ignoring that they had customers in the lobby I yelled out again. This package needs to be sent and I am out of time. I have got to go and this package needs to be sent. A lady came out to the front and made no apology. She seemed weathered from whatever experience was going on back there. I processed my package and the other two patrons may have sighed in relief that help was finally here. Relying on patrons to just wait till they get around to it is unfair. One of the patrons said that he normally has to wait 30-35 minutes for them to come out! Hire staff! This is inexcusable!
  • JW
    J West
    Jul 18, 2025
    1.0
    If you do not ACTUALLY OPEN AT NOON….. don’t say you DO horrible
  • HM
    Hannah Morgan
    Apr 30, 2024
    1.0
    Worst customer service and attitude I have ever experienced. After ringing the bell for over 15 minutes after the time they were supposed to be open I was hollered at through a door by a lady telling me "they aren't open yet". After telling her the time she said she doesn't care they are behind and not open and that me needing my package, which was medicine was not her problem. She never would tell me a time at what time they would be open just they aren't open yet..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.