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United States Postal Service

1.6
(121 reviews)

Business Details

9157 Wall Triana Hwy, Harvest, AL
35749, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9157 Wall Triana Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9157 Wall Triana Hwy, Harvest, AL
35749, United States

Hours

Reviews

1.6
121 reviews
5 stars
13
4 stars
5
3 stars
0
2 stars
5
1 star
98

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with mail and package deliveries, including misdeliveries, packages marked as delivered but not received, and delays.

Customer Service

Feedback highlighted a lack of professionalism and rudeness among staff, with many customers expressing frustration over unhelpful interactions.

Inconsistent Service

Customers noted that service quality varied significantly, with some praising individual staff members while others experienced ongoing issues with delivery and service.

Management Concerns

Many reviews suggested a need for better management and training at the post office, with calls for a complete overhaul of staff and procedures.
  • LD
    Lisa DelVecchio
    Feb 11, 2026
    1.0
    This is the worst post office. I’ve never seen so many people hate their job and are miserable to customers. They complain about their job and extremely unprofessional! I will drive farther to other post offices to avoid this one!
  • KK
    Keisha Konradi
    Jan 28, 2026
    1.0
    I really wish that I could give this post office ,the carrier that delivers the mail and the customer service inside zero stars! Not only does your customer service suck, but you also lie on the tracking of packages. You guys mark packages as delivered when they’re not. You’ve even gone so far this time as to say that I came to the post office and picked it up when I was at home the entire time. And as for the lady who delivers my mail, not trying to be rude, but is it really that difficult to read an address and deliver it to the correct home? The number of times that I’ve had people be kind enough to bring my packages to my home when it was delivered to their house and the number of times that I’ve had to take people their mail because it was delivered to my house is ridiculous! I completely understand now why the reviews are horrible! You guys do the same awful stuff to many of your customers. Shame on you! If you can’t do it right then please free up the job for a competent person who can 🙄😑
  • HR
    Harrison Reeves
    Jan 27, 2026
    1.0
    HORRIBLE post office, NEVER delivers mail on time, if at all. Wish i could change my mail service bad. I pay extra for any possibility to use UPS. DO NOT USE THIS PO!!!!!
  • PN
    Penne Norris
    Jan 26, 2026
    1.0
    This post office is a joke! They constantly deliver other people’s mail to me while I don’t get my own mail that is addressed to me. My driver NEVER closes the door to my mailbox which causes problems when it rains. I have been expecting packages and sit in front of my living room window all day long waiting on the mail to come. When the postman came he left a note in my mailbox stating that there was no access to deliver the package. This has happened on more than one occasion. When I went to complain to the post office about these issues, their common reply is that I “have the best mail carrier there”. All I can say is thank God I don’t have the worst one!
  • DU
    Danielle Urban
    Jan 22, 2026
    1.0
    This post office is a joke. Marks packages as delivered when in reality they are not. There are weeks that we do not even see a mail carrier! I’m to the point I do not even trust the post office at all.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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