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Visit your local Post Office™ at 9157 Wall Triana Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported consistent problems with mail and package deliveries, including misdeliveries, lost packages, and failure to deliver items altogether.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive towards customer concerns.
Mixed Staff Performance
While some customers praised individual mail carriers for their efforts, the overall sentiment indicated dissatisfaction with the office staff and management.
Inconsistent Operations
Customers noted irregular mail delivery schedules, including days without mail service and unresponsive staff when issues arose.
Facility Management
Several reviews called for a complete overhaul of the post office's management and staff due to ongoing operational failures and lack of accountability.
SD
Support Desk
5 days ago
1.0
The worst. Their carriers, the on site workers, every one of them. They often mark packages as delivered when in reality they’re not. They often drop packages at business locations after hours when they’re not supposed to - they just don’t care if packages are damaged or stolen. Now their counter service asks for a smiley face review after the clerk serves you! What? I mean do you really think someone will hand over a valuable package and then rate you badly? Come on post office, use common sense!
DM
Dean Mundy
Sep 24, 2025
5.0
Always friendly and helpful.
TG
Ty Gaming
Jun 26, 2025
1.0
They never deliver items 60% of the time!
TP
The crazy panhandlefoodie
Jun 21, 2025
1.0
The worse! I don’t understand how it’s so hard to read an address and deliver it to the correct parcel box. All of the information is correct..how is it that hard? I’ve had nothing but issues! I’ve had multiple people’s stuff in my mailbox. I’ve had strangers deliver my packages saying I’m sorry your stuff was in my mailbox. I’m still missing packages! Hire more competent people!
TR
T Reece
Jun 9, 2025
1.0
Always getting mail mixed up and putting it in the wrong mailboxes, always losing packages or putting them at the wrong address, this has got to be the worst post office around.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9157 Wall Triana Hwy?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Are passport application and photo services available at this post office?
Yes, this post office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment through the online scheduler, although limited walk-in hours may be available.
What are the operating hours of this post office?
Monday through Friday from 8:00 AM to 11:30 AM and 12:30 PM to 4:00 PM; Saturday from 8:30 AM to 10:30 AM; closed Sundays.
How can I reserve a PO Box at this location?
You can search, reserve, and start the PO Box rental process online at https://www.usps.com/manage/po-boxes.htm, then complete setup in person.
Is 24/7 access available to PO Boxes at this post office?
Most USPS locations offer 24/7 lobby access to PO Boxes; verify specific hours with this local post office.
What nearby services can I visit along with the United States Postal Service at 9157 Wall Triana Hwy?
Nearby you can find the Harvest-Monrovia Water Authority, Shaffer Security Company LLC, Western Union for money transfers, and multiple convenience stores like MAPCO Mart and Dollar General.
Are there any community services or non-profits near the post office that visitors can support?
Yes, nearby are the House of the Harvest food bank and homeless shelter, Project Giveback Inc., and Kingdom Assembly Ministries religious organization.
What retail and shopping options are close to the United States Postal Service at 9157 Wall Triana Hwy?
Nearby retail options include Price Is Right Thrift Store, Bonita's Boutique, Our Little Hobby Hut, and Coach Walker’s Fireworks for hobby and toy items.
How can public transit or local points of interest help customers visiting the post office?
Customers can combine visits to nearby services like MAPCO for fuel or convenience purchases and manage errands effectively with access to community resources and shopping close by.