United States Postal Service

4.0
60 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2149 W 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2149 W 1st St, Gulf Shores, AL
36542, United States

Hours

Reviews

4.0
60 reviews
5 stars
41
4 stars
2
3 stars
3
2 stars
1
1 star
13
  • JH
    Jess Henry
    6 days ago
    5.0
    Front desk clerk at post office are extremely helpful. One of the best customer service you will experience. Thank you Brandon
  • RL
    Roy Lenington
    Dec 9, 2025
    5.0
    Fast and friendly
  • AM
    Andrea Markham
    Dec 6, 2025
    1.0
    I’ve never had a more frustrating experience with a post office than the Gulf Shores USPS. They only hold packages for 24 hours — which is ridiculous — and never bothered to call or notify us beyond the automated alert. We tried contacting the post office multiple times as soon as we got the update and were hung up on every single time. When we finally went in, the employee (a thin man with bad tattoos) was extremely disrespectful, dismissive, and completely unhelpful. He offered zero solutions and acted like our concerns were an inconvenience to him. I honestly don’t understand how this location continues to operate with service this poor. The lack of communication, lack of customer care, and lack of professionalism is unbelievable. This post office needs major improvement in customer service and accountability.
  • AC
    AL Cusick
    Dec 5, 2025
    2.0
    Staying in campground. PO would not deliver to the address. Went to PO to pickup. $18 charge to "intercept" package. Intercept meaning literally walk back in the building and get it. $9 audio cord. Either pay the $ 18 intercept fee or they return to sender. $18 for that??? Ludicrous
  • TY
    TALIA Will Tell Ya
    Oct 23, 2025
    5.0
    Excellent Service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.