The UPS Store

4.3
134 reviews
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Business Details

1034 Main St, Gardendale, AL
35071, United States
(205) 631-8878
https://locations.theupsstore.com/al/gardendale/1034-main-st
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6486 in Gardendale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1034 Main St, Gardendale, AL
35071, United States

Hours

Reviews

4.3
134 reviews
5 stars
103
4 stars
7
3 stars
2
2 stars
1
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and professional, often highlighting individual employees for their exceptional service.

Service Speed

While many reviews noted that the store can be busy, several customers appreciated the staff's ability to keep lines moving quickly and efficiently.

Customer Service Issues

Some customers reported negative experiences related to package handling and service errors, indicating a need for improvement in these areas.

Understaffing Concerns

Multiple reviews mentioned that the store is often understaffed, leading to long wait times during busy periods.
  • SH
    Sandra Holmes
    6 days ago
    5.0
    A wonderful lady met people near the door with an Amazon return kiosk. She processed so many people in a very short time when the store was crowded!
  • JT
    Jennifer Taylor
    Jan 5, 2026
    1.0
    Went to return items line was out the door stood in line. When I got to the desk she told me she's wouldn't print my label or help in anyway. Told me to go someplace else. 4 people in the store and nobody wants to work. This is the second time this location has done this. They absolutely refuse to work at this location.
  • BL
    Beverly Long
    Dec 31, 2025
    5.0
    They are very helpful here. I once hired them to help me with my rebuilt papers for Montgomery. They can help in multitudes of ways. If you add papers to send to the same place, they will back up and send prior sheets a as a reminder so that everything will stay organized. They are super helpful!!
  • BB
    Bargain Barn
    Dec 29, 2025
    5.0
    The male that works here is so quick and efficient. He always has a great attitude!
  • LS
    Leobardo González Silva
    Dec 16, 2025
    1.0
    En la sucursal fueron amables, pero la cadena de UPS es una completa estafa. •Me cobraron $300 dolares por enviar mi paquete. •El paquete nunca llegó a su destino. •El paquete regreso conmigo sin aviso y sin fecha prevista de llegada. •El paquete me llego con faltantes de producto. •Me robaron los 300 y producto. Gracias UPS. Me asegúrare de dar el testimonio a cualquier persona que intente enviar algún paquete por medio de esta cadena de paqueteria tan deficiente para que no confíen en ustedes.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Gardendale offer?

The UPS Store #6486 in Gardendale offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.