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Visit your local Post Office™ at 700 Chestnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This post office should be shut down. For months, one of their employees has harassed my dog, as well as the owners of the home he was staying at. She threw stuff at him, threatened to harm him, and failed to deliver their mail multiple times. Both myself and the homeowners requested her to be removed, which this post office FAILED to do so. She claimed my dog was vicious, which he is not. yes, he ran at the car. We offered for her to meet him multiple times. They live on a dead end street and their compromise was to keep him inside from 10am-2pm. The OAG (not sure if that's the correct spelling) are involved because she is in union. They did a "drive by" the day after Christmas, the same day my dog was found DEAD presumably HIT BY A CAR. I have 100% belief and suspicion that this post office did this on PURPOSE. I was there on 12/8 and watched this woman TURN AROUND while I actually had my dog on a leash. I was returning 1/2 to bring him home to FL but now that will never happen. I have been calling every day and NO ONE answers the phone. I WANT TO KNOW THE EXACT TIME THESE PEOPLE DROVE BY. I hope everyone there feels absolutely disgusted for protecting this woman's job. She has multiple complaints on her from multiple people regarding dogs. She needs to be fired, as well as a FULL INVESTIGATION into the death of my dog!
DT
Dalton Thacker
6 days ago
1.0
I don't think you can ask for a worse delivery service. Prior to moving to Gadsden I would have a package late every now and then, since moving if I see "Shipped with USPS" I am filled with dread. One of the clerks, I believe her name is Lisa, is the worst of it that I have had the displeasure of having to interact with. After this office held my package for over a week past the expected delivery, the goes as far as to lie and claim the package isn't here and when it shows in the system a week later that it is (with no changes in tracking between, meaning they just never marked it as received), she refuses to let me pick the package up without even checking my tracking number because there are "too many packages" and says that even if she did bother it'd cost $21 for an "Intercept fee". Had my package been shipped through UPS or even FedEx, I would have had it a week ago. Even if I still lived somewhere other than Gadsden, I would have it by now. This USPS is a prime example of why a government funded mailing service was a bad idea. If your service is so bad that I would *prefer* to pay more to have it shipped with anyone else, maybe you shouldn't be in business. Even worse? I don't receive my mail till nearly 9pm in the area I live, this was not a problem when I lived elsewhere. USPS, please, replace this team with one who can do the one function your company exists to do.
CB
Cindy Bachelor
Jan 2, 2026
1.0
This place is a joke.I called made an appointment took off work.Go all the way down there for them.To tell me that their sure staffed, and she's not there.This is like the third person I know that this has happened to plus myself.This place is a joke, don't use em
WD
Wendy Duke
Dec 23, 2025
3.0
Some of the staff are very nice and helpful but there is one grey headed woman that is just a total you know what. I know that this can be a stressful time of year but you do not have to be freaking rude and hateful! And to tell me that you will have to charge me to look for my mail is totally uncalled for! I will never do business with that lady again since she is so hateful!
Also the mail lady has a habit of NOT delivering our mail half the time. I waited on a package that was out for delivery and I watched cameras and had someone else watching for her until midnight and she never ran then put my package to be delivered before the 18th which was two days later. It would have fit inside my mailbox IF she had ran but she still chose to not put some packages in the mailboxes. Ask anyone up on the mountain!
VW
Valerie Wheat
Dec 12, 2025
1.0
A black hole for packages.15 packages lost and the published phone number for this location is an 800 support number that is a joke and no help.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 700 Chestnut St?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
It is open Monday to Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I get a PO Box at this location?
Yes, you can reserve a PO Box online and complete the setup in person at this Post Office.
Is 24/7 access to PO Boxes available here?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes but it's best to check specific hours with this Post Office.
Where is the United States Postal Service located?
It is located at 700 Chestnut St, Gadsden, AL 35901, USA.
What nearby places can help me find the United States Postal Service at 700 Chestnut St?
Nearby landmarks include the US Post Office, Gadsden State Cardinal Foundation, and Gadsden Public Library which can help orient you to the area.
Are there any nearby places to visit before or after my Post Office visit?
You might enjoy the OSSP Sensory Garden for a relaxing stroll or stop by the Beautiful Rainbow Cafe for a vegetarian meal nearby.
How can nearby services support my visit to the Post Office?
Nearby businesses like Jacket Medical Supply for medical needs or Allen's Lock & Key for locksmith services can assist you with additional errands in the area.