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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 825 Highway 165 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
48 reviews
5 stars
14
4 stars0
3 stars
2
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1 star
29
- AFApril FieldsOct 16, 20251.0No customer service skills required to work in this building. The lady inside always seems like she's hanging over and can never help with anything other than buying a stamps. The other man (not gentleman) thats in there some times just sits there looking like security and is a little helpful when his hungover co-worker needs help. But he's not getting up to look for your package or mail, he'll just point. Fort Mitchell, we have a long way to go but we can get there..our community deserves better service all around. But I have to shout out our mail carrier, he's so polite and just make you feel good when you interact with him. I can tell he's a Veteran that's still trying to serve his community.
- LBLA BentonAug 7, 20215.0All in all, I've never had an unsolvable issue with this office. They've never been rude, have seen them be sweet to the older 'regulars', been quick to resolve issues. Oftentimes the mail gets mis-delivered, but I've never known a post that did not. Overall, nice, clean & helpful.
- CCChemere CasonSep 22, 20171.0This is by far the worst post office. I've had our flag up for 3 days, and not one mail carrier has come thru. We had to call to find out why our packages were not delivered to the house. They said because there's a dog in the gate, to which I said there's a back door and the fence doesn't go around there, had they checked. The lady, who claimed to be the postmaster, got snotty. Since then we haven't gotten much, if any, service. I'm sure mail is suppose to delivery regardless of rain, shine, sleet, or snow, or attitudes. No one made them take this job. Either do it or find ppl who will. This is unacceptable of the post office.
- AAAshleyMay 23, 20171.0I went into the post office this afternoon and was immediately given disturbing looks of annoyance and inconvenience. The young lady whom was a medium complexion black woman with medium-short length black hair was very disrespectful. She acted as if she did not want to work today or assist my father and I with information about express shipping. She had a very rude and sarcastic smirk on her face as if the questions we asked for dumb. Before I left, she asked me "do you not know that there are 3 postal services." I wanted to reply with the same insulting of intelligence tone that she had, but I knew that would only make two fools in the room rather than one- her. I really hope management reads this and confronts her about this issue. Such a disappointment!
- KDKevin DavisApr 14, 20165.0The best customer service and quickest service I've ever seen at a post office. Friendly staff. In most cases, it's quicker to drive from the Fort Benning Post Office to here, send what you need to, and make it back than it would be if you stood in line on Fort Benning.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Fort Mitchell, AL?
The United States Postal Service is located at 825 Highway 165, Fort Mitchell, AL 36856.
What are the Monday to Friday operating hours for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 12:00 PM and then from 1:45 PM to 5:00 PM.
Is the Post Office open on Saturdays and Sundays?
Yes, the Post Office is open on Saturdays from 9:30 AM to 11:30 AM and is closed on Sundays.
Can I apply for a passport at this Postal Service location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Online reservations are available at https://www.usps.com/manage/po-boxes.htm.
Are PO Boxes accessible after normal business hours?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with your local Post Office.
What nearby places can I visit before or after my visit to the Post Office?
Nearby you can find Adams Barber Shop for grooming, Ice Dreams Ice Cream and Coffee Shop for refreshments, and The Field Restaurant for meals.
Is there a nearby gas station if I need fuel close to the Post Office?
Yes, two Marathon gas stations are nearby, offering fuel and convenience store services for your travel needs.
Where can I find medical services close to this Post Office?
Fort Mitchell Clinic and Preferred Medical Group Fort Mitchell, both medical centers, are conveniently located near the Post Office for healthcare services.