United States Postal Service

2.4
48 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 825 Highway 165 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
825 Highway 165, Fort Mitchell, AL
36856, United States

Hours

Reviews

2.4
48 reviews
5 stars
15
4 stars
0
3 stars
2
2 stars
3
1 star
28
  • KM
    Kristin Mcgilvary
    5 days ago
    5.0
    I stop by this post office at least twice a month. The long dark hair girl that works the desk has been nothing but great when i go!! And is always helpful!
  • AF
    April Fields
    Oct 16, 2025
    1.0
    No customer service skills required to work in this building. The lady inside always seems like she's hanging over and can never help with anything other than buying a stamps. The other man (not gentleman) thats in there some times just sits there looking like security and is a little helpful when his hungover co-worker needs help. But he's not getting up to look for your package or mail, he'll just point. Fort Mitchell, we have a long way to go but we can get there..our community deserves better service all around. But I have to shout out our mail carrier, he's so polite and just make you feel good when you interact with him. I can tell he's a Veteran that's still trying to serve his community.
  • CC
    Chemere Cason
    Sep 22, 2017
    1.0
    This is by far the worst post office. I've had our flag up for 3 days, and not one mail carrier has come thru. We had to call to find out why our packages were not delivered to the house. They said because there's a dog in the gate, to which I said there's a back door and the fence doesn't go around there, had they checked. The lady, who claimed to be the postmaster, got snotty. Since then we haven't gotten much, if any, service. I'm sure mail is suppose to delivery regardless of rain, shine, sleet, or snow, or attitudes. No one made them take this job. Either do it or find ppl who will. This is unacceptable of the post office.
  • KD
    Kevin Davis
    Apr 14, 2016
    5.0
    The best customer service and quickest service I've ever seen at a post office. Friendly staff. In most cases, it's quicker to drive from the Fort Benning Post Office to here, send what you need to, and make it back than it would be if you stood in line on Fort Benning.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.