The UPS Store

3.3
154 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4841 in Foley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Gallery Fifty Nine.

Details

  • DeliveryNot available

Location

The UPS Store
2074 S McKenzie St, Foley, AL
36535, United States

Hours

Reviews

3.3
154 reviews
5 stars
85
4 stars
1
3 stars
3
2 stars
6
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees praised for their friendliness and helpfulness, while others were reported as rude and unhelpful.

Pricing Issues

Many customers expressed dissatisfaction with high prices for services and products, particularly for printing and shipping, often feeling overcharged compared to online rates.

Staff Attitude

Several reviews highlighted a negative attitude from staff, with reports of employees appearing annoyed or uninterested in assisting customers.

Operational Efficiency

Customers noted issues with long wait times, equipment malfunctions, and inconsistent service hours, leading to frustration during visits.
  • KB
    Kelley Bland
    5 days ago
    1.0
    Went in at 5:36pm to do an Amazon return with label already on the package. Was met with "No returns. Our computers are already shut down." So turn off your open sign and publish hours as closing at 5:30 instead of 6. I was with 5 other customers turned away with returns. I see multiple other reviews with the same issue, so seems like this would be an issue that needs to be fixed to prevent the inconvenience to the public wanting to use their services.
  • KW
    Kristi Werner
    Dec 8, 2025
    1.0
    Wouldn't even give it a one. What a rip off at Christmas time, plus they jack up the rates as they are a franchise. I was not offered all the different shipping choices. Went back less than an hour later to retrieve the package and was basically ignored. The guy told me it was probably in Texas by now!!!! Never again.
  • TT
    Tesla
    Dec 3, 2025
    1.0
    I walked in and three people were working and no one greeted me. One of the employees was on their phone and no one there was helpful. Places dirty. UPS, you could do much better!
  • PM
    Parrish McMichael
    Nov 19, 2025
    1.0
    Great employees, but the total for two pages to be printed was $8.80!
  • KG
    Kevin Gerard
    Nov 3, 2025
    1.0
    I don't know what happened to this place but it's went downhill in the last six months the staff act like they don't even wanna deal with you. The old staff was so cheerful and friendly. On top of that the markup is so incredible now. They quoted me $49 for a package that I went home got online UPS and print the label myself and the shipping was $16. I went in today to drop off the package and needed two 6 x 6 x 6" boxes and the lady quoted me $12 I don't even know how they could get $12 for 6 inch boxes. Save yourself time to get online UPS and don't bother with this place unless you're just dropping off packages and don't need Staff. They look like they don't even wanna be there

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4841 in Foley offer?

The UPS Store #4841 provides packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, passport/photo ID services, and computer access.

What are the operating hours of The UPS Store #4841 on weekdays?

The UPS Store #4841 is open from 7:30 AM to 6:00 PM Monday through Friday.