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Brand Certified

United States Postal Service

2.6
(114 reviews)

Business Details

210 N Seminary St, Florence, AL
35630, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 210 N Seminary St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
210 N Seminary St, Florence, AL
35630, United States

Hours

Reviews

2.6
114 reviews
5 stars
44
4 stars
1
3 stars
0
2 stars
7
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about a particular employee's behavior.

Delivery Issues

Numerous reviews highlighted problems with package delivery, including misdeliveries, delays, and packages marked as delivered when they were not.

Positive Staff Experiences

Some customers praised specific employees for their friendly and helpful service, particularly mentioning carriers like Andy and Stevie.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with many stating their calls went unanswered.

Overall Satisfaction

While there were positive experiences, the majority of reviews indicated a general dissatisfaction with the service provided.
  • WT
    Wildwood Tavern
    Jan 17, 2026
    5.0
    Wonderful service from wonderful people! 🌭
  • JS
    Just Sara
    Dec 31, 2025
    2.0
    When you go in the post office I suggest you go to the man. The woman who works in there is rude and very unhappy to be at work. She just seems miserable and never smiles. Totally unwelcoming!
  • KK
    Kele
    Dec 27, 2025
    1.0
    My package shipped from here, and they took the longest route. Why did you skip Georgia and send the package to Maryland and then to Washington and back to Georgia? This caused a two-week delay.
  • SR
    Sheila Roberson
    Dec 24, 2025
    5.0
    We Love our mailman Steve over on Duncan Ave.! He has been our mailman for many year's and He is great! He was my Mama's mailman also for many year's and she always loved him too. Steve is a great guy!
  • JJ
    Junior
    Dec 5, 2025
    1.0
    This is by far the worst place this is the second time they messed up delivering my package and I didn’t get refunded or my package the first time now here we are again they didn’t leave a key for me to get my package and they don’t care if you can avoid this usps please do

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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