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The UPS Store

3.8
(111 reviews)

Business Details

82 Plantation Pointe Rd, Fairhope, AL
36532, United States
(251) 928-6245
https://locations.theupsstore.com/al/fairhope/82-plantation-pointe-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1918 in Fairhope offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Plantation Pointe Shopping Center At Highway 98.

Details

  • DeliveryNot available

Location

The UPS Store
82 Plantation Pointe Rd, Fairhope, AL
36532, United States

Hours

Reviews

3.8
111 reviews
5 stars
72
4 stars
5
3 stars
3
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.

Pricing Issues

Several reviews highlighted concerns about high prices for services and materials, with accusations of price gouging.

Mixed Experiences

While some customers had great experiences, others reported rude service and unhelpful staff, indicating inconsistency in service quality.

Convenience

Customers appreciated the convenience of the store for shipping and returns, especially for Amazon.

Management Concerns

There were complaints about management's responsiveness and handling of customer issues, with some customers feeling dismissed.
  • RF
    Ryan Files
    4 days ago
    5.0
    Sheranda was the absolute best! So friendly and professional.
  • SK
    Sheila Kirkpatrick
    Feb 23, 2026
    5.0
    Team members are friendly and efficient. Store is well organized and location is convenient.
  • DD
    Drévonn
    Feb 18, 2026
    5.0
    Sherrhonda was so professional and easy to work with. Great experience!
  • AP
    Amy Phan
    Feb 11, 2026
    1.0
    Shipped a package to a friend with about a $1000.00 worth of items someone at this location stole 2 of the 3 bags packed I sent an email waiting for response. I will not be shipping anything at this location again. I have never had an issue before so I trusted this store and sent a big package at a big value for someone to steal 75 percent of the package and relabel the box. NEVER TRUST THEM NOT TO TAKE VALUBLE ITEMS OUT OF YOUR PACKAGE. IF I could give zero stars i would. I will take this to police if this in investigated within the company promptly.
  • JP
    Jenna Pierce
    Feb 5, 2026
    5.0
    I never leave reviews on anything but I felt the need to post today. This store is always so welcoming, quick with service, and prompt to help with any needs or questions. The ladies who work the front are vibrant and you can truly tell they love their jobs. It is so refreshing to come across people like this nowadays. It makes my weekly Amazon returns so easy and enjoyable! 😂 great job ladies! Love this store!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What types of services does The UPS Store in Fairhope offer?

The UPS Store in Fairhope provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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