FedEx Ship Center

2.6
144 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Eastaboga, AL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
198 Technology Way, Eastaboga, AL
36260, United States

Hours

Reviews

2.6
144 reviews
5 stars
43
4 stars
10
3 stars
10
2 stars
9
1 star
72

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being delivered to the wrong address or not delivered at all, leading to frustration and dissatisfaction.

Customer Service

Feedback indicates poor customer service experiences, with many customers unable to reach local representatives and receiving unhelpful responses from the call center.

Employee Performance

Some reviews highlighted inconsistent employee performance, with instances of rudeness and lack of attention to customer needs.

Timeliness

Many customers expressed dissatisfaction with delayed deliveries, with packages often stuck at facilities for extended periods.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions with staff and efficient service during their visits.
  • MM
    Michelle Morris
    Oct 10, 2025
    1.0
    I have a very important package that was "suppose" to be delivered yesterday. They said they attempted delivery but has the wrong address or a not visible house number. I called and they had my actual address and my house number is as big as day on the front of my house. They said the failed delivery attempt occurred at 8:04 pm. I was in my living room facing the road at that time. It was dark outside, and when I tell you no car even came buy in the vicinity of that time, that's a check you can take to the bank!! Meanwhile my package is something I desperately need before a camping trip that we are leaving to go on today. It's a pricey item so it's not like I can just pick up another one!!!! I have never had a problem with fed ex finding my home in the past!!
  • KT
    Kimberly Taylor
    Sep 30, 2025
    2.0
    I think I had a bad encounter with a employee at the front counter. It was some ladies ahead of me that had a hundred pair of socks. She made me wait over 20 minutes and she seen the print off in my hand only for two items. She didn't decide to see me until this random white man came behind me. Why make me wait. I have things to do. She had to nerve to ask do I have a drop off? You could have did that 20 minutes ago. Rude!!!! No I don't want no receipt. It only going to make me be here longer. The Audacity. I hope I don't ever see you again.
  • SW
    Sarah Whaley
    Sep 15, 2025
    5.0
    Fast & easy
  • WB
    William Barber
    Aug 26, 2025
    1.0
    Driver leaves the package at my gate and states that I am not present ( I am). Will not open gate (not locked) and walk to the house. They have done that twice. I have called with instructions that the package needs to be delivered to the house. I stay in my house not at the gate.
  • HW
    H W
    Jun 3, 2025
    1.0
    Can't even deliver in a 40 mile radius, been holding my package hostage for two plus weeks now! And just informed they can't find it now, so it was stolen. Nice.

Frequently Asked Questions About FedEx Ship Center

What shipping services does FedEx Ship Center in Eastaboga offer?

FedEx Ship Center offers a variety of shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.

What are the business hours of FedEx Ship Center in Eastaboga?

The FedEx Ship Center is open Monday through Friday from 8:45 AM to 6:00 PM and is closed on Saturdays and Sundays.