FedEx Ship Center

3.8
22 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Dothan, AL when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
566 Sam Houston Blvd, Dothan, AL
36303, United States

Hours

Reviews

3.8
22 reviews
5 stars
12
4 stars
4
3 stars
1
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Customers frequently reported problems with delivery drivers not finding addresses and poor handling of package pickups.

Customer Service

Mixed feedback on customer service; while some employees were praised for their helpfulness, others were criticized for poor attitudes and lack of support.

Facility Condition

The shipping center was noted for being clean, well-lit, and having ample parking, contributing to a positive experience for some customers.

Driver Performance

While some drivers received positive mentions for their politeness, there were significant complaints about reckless driving and delivery failures.
  • DD
    Denise Denson
    4 days ago
    1.0
    Nobody can print out labels and they kept sending me to other stores that also don't print labels. One said she wasn't trained on that yet and couldn't do it. These were Dollar General Stores in Bonifay.
  • PR
    P3841 Reynolds
    6 days ago
    1.0
    Fedex Driver for Montgomery Hwy route in Dothan, AL has a HORRIBLE attitude and doesn't want to take the going packages. " I won't to be able to distinguish your packages for my delivery ones...I'll come back". Therhave been a few times have have waited and the driver didn't return. I can't refuse to play this game... If zero was an option...I would double tap it.
  • HA
    Haley Andrews
    Oct 28, 2025
    1.0
    If I could give a 0 I would. Their drivers are too scared to drive down dirt roads but they have to keep "trying" to deliver my package 3 times before they will finally hold it at the store so I can pick it up. I have been told to call the 1 800 number to tell them to just hold my packages everytime but I call everytime and they still don't listen. So this place is just stupid and no one knows how to read directions, whether it be a step by step on how to "find" my house or the notes in all capital letters that says to hold my packages at the facility and that I'll pick them up.
  • TB
    Tony B
    Sep 30, 2025
    4.0
    Very helpful customer service for package drop offs but you may get run over by the FedEx workers trying to get home. Almost got rear ended by a FedEx driver doing 25+ over the speed limit at the entrance and almost got smashed in the front by a lady getting off work who flew around the parking lot not paying attention and running through opposite lanes.
  • CM
    Cheryl McClure
    Aug 20, 2025
    5.0
    Very nice facility. They had a lot of parking for all of their employees and any customers that stopped in. I also noticed quite a few handicap spots for those who need them. The drop off area was easy to find, clean, and well lit. I was the only customer there and had to press a call button for someone to help me. I waited for less than a minute before an employee appeared. She was super nice and quickly got my package taken care of.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Dothan offer?

FedEx Ship Center in Dothan offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, ground, international, express freight, and residential delivery scheduling with FedEx Delivery Manager.

What are the operating hours of the FedEx Ship Center in Dothan?

The FedEx Ship Center is open Monday to Friday from 8:30 AM to 6:45 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.