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United States Postal Service

2.1
(117 reviews)

Business Details

400 Well St NE, Decatur, AL
35601, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 Well St NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 Well St NE, Decatur, AL
35601, United States

Hours

Reviews

2.1
117 reviews
5 stars
26
4 stars
2
3 stars
4
2 stars
6
1 star
79
  • BM
    Big Ern McCracken
    1 day ago
    5.0
    Very helpful all the time!
  • RC
    Ryan Cohns
    Feb 24, 2026
    1.0
    My scheduled redelivery was for the 19th. They came on the 21st and now I can't have my package delivered for their fulfillment failure.
  • TJ
    Teresa J.
    Feb 21, 2026
    1.0
    Used priority mail service to send documents to Russellville, AL. Letter left facility on the Feb.17th still hasn't arrived it's the Feb. 21st. It went through Bessemer, Huntsville, Birmingham, Huntsville, Hartselle, then Bessemer again, for what I don't know. Now in transit again... You people wonder why we don't use you anymore. I was told that it needed to go from Decatur to Birmingham and then to the Russellville. That is not what I'm seeing. I will not be using the post office to mail out anything again.
  • GP
    Grills' Posse
    Nov 24, 2025
    1.0
    I've never been to a post office where the workers literally don't care about anything! Literally the worst experience ever when trying to get mail delivered and the workers don't care that their drivers can't read an address. They don't care that the problem is consistent. They don't care that you don't get your packages because they want to misdeliver 2 out of 3 times! They literally run things like they don't want to be there.
  • TC
    Tawana Cooper
    Dec 11, 2019
    1.0
    The 3 packages I ordered from amazon were suppose to had been delivered on Dec 8th (Sunday). Why is it showing they've been delivered when they haven't? 🤔 Best to believe I'll be doing sum investigating

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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