United States Postal Service

3.0
13 reviews
Person picking up a package from USPS smart lockers

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Visit your local Post Office™ at 423 La Vente St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
423 La Vente St, Dauphin Island, AL
36528, United States

Hours

Reviews

3.0
13 reviews
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  • NB
    Nancy BlairDeLeon
    Dec 19, 2025
    1.0
    Update: I’m now including the photo of what was to be but had never been delivered. Had you taken but a minute to allow me to speak or complete a sentence, I may have been able to get what I believed the carrier or whomever, decided this wasn’t my mail to actually deliver it. Now, I must wait to see if it gets returned to the sender (I’ll guess that doesn’t happen, either, sir) and in either case, must request it be resent — only to likely experience the same. Except that now I’ll have to cancel my card, both my daughter and myself will be issued new cards, and anything or anywhere I’ve got this card selected as a payment option, will too need to be updated. ***** I get informed delivery meaning I get a Gmail notice with photos of mail I’m going to receive. Yesterday four of the five pieces of mail arrived but for a credit card addressed to my daughter at my address. Because I knew it to be a credit card but also understanding the delivery personnel may have believed it not to be mine — and may have intended to return it — I called the post office this morning. I get it — it may have been a judgment call. I called the post office and the gentleman who answered the phone (not the kind, friendly middle-aged man I’ve dealt with at the counter) was immediately rude. He began by telling me he couldn’t hear me. I spoke up but he next wouldn’t even allow me to finish anything I’d attempted to explain, telling me, “Ma’am, that notice doesn’t mean you won’t get it. Ma’am, the post office is required to deliver all mail addressed…” And here we are, days later and the envelope was never delivered. Therefore, Sir, you were wrong. The post office, while as you proclaimed “must deliver all mail to that which mail has been addressed,” did not land in my mailbox. There’s never a reason to be short or rude. There’s never a reason to cut people off mid-sentence, and there should never be a reason anyone continues to stay employed at an agency that is customer facing, if you dislike the idea you might actually have to engage with one. Do better. Be better.
  • SM
    Sarah M
    Aug 6, 2025
    1.0
    Ronnie Adams lost my package and won’t own up to it so I can’t even get a refund. Claims it was “delivered” even after admitting it was lost. I 100% know it was not delivered because every package delivered to the Sea Lab is documented.
  • MH
    Mike Hughes
    Dec 8, 2023
    5.0
    Awesome friendly staff. Zero issues any time I go. The staff even grab my packages before I can remind them my name/address. 10/10 awesome. I'm not sure why there are any less than 5 star reviews. Seems like people don't understand this is a very small town, and as such, you get a small staffed USPS. Very happy with this location. If you want city life, go move to the city. Otherwise, relax and enjoy the small town experience and support everyone on the island, including the great USPS people.
  • BB
    Brad
    Sep 9, 2022
    1.0
    If you call them you will be put on hold for 30 min unless you decide to get your question answered from the robot lady that only understands yes and no.
  • MJ
    McKenzie Jones
    Dec 24, 2019
    1.0
    They are never open. And are only open for one hour on Saturday. The people who work there are nice enough but good luck getting there during the few hours they are open if you have a job

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.