United States Postal Service

2.3
133 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 808 Daphne Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
808 Daphne Ave, Daphne, AL
36526, United States

Hours

Reviews

2.3
133 reviews
5 stars
34
4 stars
5
3 stars
6
2 stars
5
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to a negative experience.

Delivery Issues

Frequent complaints about misdelivered packages and delays in delivery times.

Positive Experiences

Some customers praised specific employees for their helpfulness and professionalism.

Long Wait Times

Customers often experienced long lines and delays when trying to receive service.

Management Concerns

Several reviews indicated dissatisfaction with management's handling of issues and employee behavior.
  • RL
    Roger Loggins
    Nov 12, 2025
    1.0
    This Post office is ABSOLUTELY THE WORST!!!!
  • CS
    Connie Sill
    Oct 26, 2025
    5.0
    Friendly staff
  • MM
    Minion
    Oct 1, 2025
    1.0
    I was expecting an Amazon order to be delivered by USPS. On the morning of Saturday, 9/27, the tracking said it was out for delivery. I waited all day, but it never came. I checked the tracking again that night & it had been updated to say that the package was being held for pickup at the post office, per my request. Huh? That was news to me. I had to wait until Monday to go to the post office. I was told that the driver couldn’t fit the box in my mailbox, so, instead of leaving it at my front door like a person with an ounce of common sense would do, he or she just brought it back to the post office. And then had the nerve to lie about it & say that I requested my package to be held there. How lazy can a person be? I didn’t think my opinion of the USPS delivery service in my area could get much worse than it already was, but I guess I was wrong.
  • CS
    Christina Smith
    Aug 7, 2025
    1.0
    Rude woman at the desk. Hire less people with nasty attitudes.
  • MS
    Mimi Smith
    Aug 1, 2025
    5.0
    I was stuck in traffic and got to the post office when they just closed. However Kathy a Marcus were so wonderful and helped me to send the package. I really appreciate! May God bless you both!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.