Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 500 Main Ave SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
151 reviews
5 stars
40
4 stars
3
3 stars
3
2 stars
3
1 star
102
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with package deliveries, including lost packages, incorrect deliveries, and claims of attempted deliveries that did not occur.
Customer Service
Many reviews highlighted poor customer service, including unresponsive phone lines, rude staff interactions, and a lack of assistance when issues arise.
Staff Performance
Feedback indicated that some postal workers are perceived as lazy or unprofessional, with complaints about mail carriers not delivering packages to homes and marking them as undeliverable.
Operational Hours
Customers expressed frustration over inconsistent operational hours, particularly regarding the post office's Saturday hours and the inability to reach staff by phone.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating that experiences can vary significantly.
- KHKelly HarrisNov 17, 20255.0I would like to say Thank you to our mailman today. Also Thank you to our mail woman. They do a great job. And we appreciate the honesty they show to us by delivering all our mail.
- CCchristian crabtreeNov 14, 20251.0Package was suppose to be out for delivery but instead at 8:19 pm was marked no drive access or door avaliable when I have a wide paved drive that box trucks and semis have gotten down and the porch light on instead I have to go through ai customer service to get it delivered 2 days later and dropped infront of my mailbox by the road no notification could have been easily damaged or stolen my sister and other people down my road have had similar issues
- LGLillie GantNov 12, 20251.0I would give no stars if possible. I always have trouble receiving packages. I know Christmas time is busy but that’s what you guys do. You have no excuse to be under staff hire more people during the holidays or temp workers. I have had to come up there and get a packages due to animals some which are not even mine. The delivery driver doesn’t want to come down my driveway and make a delivery. Only when they have to. It’s it’s something heavy or more than one package you can bet they aren’t coming. I have filled for missing or undelivered packages since I moved here.
- SSStephineNov 6, 20255.0Lydia and Hayden are absolutely amazing, each time I come to this location. Perfect service.
- WPWilliam ParrishNov 1, 20251.0My packages never arrive on time, several pieces of mail have been lost. Most of the time I have to go pick up my stuff from there because it “couldn’t be delivered” if I could bypass them I definitely would!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Cullman, AL?
The United States Postal Service is located at 500 Main Ave SW, Cullman, AL 35055.
What are the operating hours of the United States Postal Service at 500 Main Ave SW?
The location is open Monday to Friday from 8:00am to 4:30pm, and on Saturday from 8:00am to 12:00pm. It is closed on Sundays.
Can I apply for a passport and get a passport photo at this Post Office?
Yes, the location accepts first-time passport applications and offers passport photo services by appointment through the online scheduler.
Is it necessary to schedule an appointment for passport services?
Appointments are typically required for passport services, though limited walk-in hours may be available at select locations.
How do I rent a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person with two valid forms of ID.
Are the PO Boxes accessible outside of normal business hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with your local Post Office for specifics.
Which nearby places could I visit before or after using the Post Office services at 500 Main Ave SW?
Nearby you can find La Michoacanita Ice Cream for a sweet treat, DC Cafe for coffee or smoothies, and Alpha Nutrition for wellness products.
Are there other postal or government services nearby?
Yes, there are several nearby postal offices including US Post Office and USPS central government office, as well as the Cullman County Human Resources Department.
What local businesses related to health and wellness are near the Post Office?
Nearby health and wellness options include Massage by Ally, LMT, Jayde Day Spa And Salon, and Dodd Chiropractic Clinic.
How can I contact the United States Postal Service location at 500 Main Ave SW?
You can call the local phone number at +1 256-734-6633 or the main USPS phone at +1 800-275-8777.