Brand Certified
United States Postal Service
2.1(160 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
500 Main Ave SW, Cullman, AL
35055, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 500 Main Ave SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
160 reviews
5 stars
41
4 stars
3
3 stars
3
2 stars
3
1 star
110
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with package delivery, including lost mail, packages marked as undeliverable without clear reasons, and frequent misdeliveries.
Customer Service
Many reviews highlighted poor customer service, including unhelpful staff, difficulty reaching the post office by phone, and rude interactions.
Staff Performance
While some customers praised individual staff members for their helpfulness, many expressed frustration with the overall performance and attitude of the postal workers.
Operational Problems
Customers noted issues with the post office's operational hours and reliability, including incorrect information about hours of operation and delays in mail delivery.
- HRHeather Richards3 days ago1.0Just awful the desk person kept threatening until I finally just left 😪 in tears trying to mail a package to my son in service deployed. Will never return as long as live to this location
- ZZz z6 days ago1.0Often leaves my mailbox open, decided to leave it open again while it rained bad. They shoved an amazon package in my mailbox, seems like they couldn't close it so they just left it open with my package sticking out, everything got wet. I often get checks in mail so this is a huge issue. Also I caught the driver multiple times driving/turning on my front lawn, creating mud puddles in my front lawn to get mail.
- KOKenneth Todd o'keeffeJan 26, 20261.0I think this it the worst post office I’ve ever seen I ordered a package and so happened that some one shipped my order through this post office and it’s been a month now and says still in transit I don’t know if anyone is even working ever but y’all need to get ur shit together
- LKLisa KeplingerJan 24, 20261.0Zero stars if I could..Received a no access notification.. absolutely nothing blocking my driveway.. 9:00 at night I have an open three car carport with one car. My son had to go pick up my package and the left picture is how he received it with the post office tape all over it, damaged with an obvious hole in the box and an item was missing out of the box. If you can't hire anything other than lazy people, hire no one at all. I'd rather pick up my packages than it come to me like this. I never have this trouble with UPS or FedEx. I wish Amazon would not use the postal service.
- AAAutumnJan 18, 20261.0Since moving to Cullman Sep 2025, I have had 3 pieces of mail gone missing and packages not being delivered.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Cullman, AL?
The United States Postal Service is located at 500 Main Ave SW, Cullman, AL 35055.
What are the operating hours of the United States Postal Service at 500 Main Ave SW?
The location is open Monday to Friday from 8:00am to 4:30pm, and on Saturday from 8:00am to 12:00pm. It is closed on Sundays.
Can I apply for a passport and get a passport photo at this Post Office?
Yes, the location accepts first-time passport applications and offers passport photo services by appointment through the online scheduler.
Is it necessary to schedule an appointment for passport services?
Appointments are typically required for passport services, though limited walk-in hours may be available at select locations.
How do I rent a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person with two valid forms of ID.
Are the PO Boxes accessible outside of normal business hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with your local Post Office for specifics.
Which nearby places could I visit before or after using the Post Office services at 500 Main Ave SW?
Nearby you can find La Michoacanita Ice Cream for a sweet treat, DC Cafe for coffee or smoothies, and Alpha Nutrition for wellness products.
Are there other postal or government services nearby?
Yes, there are several nearby postal offices including US Post Office and USPS central government office, as well as the Cullman County Human Resources Department.
What local businesses related to health and wellness are near the Post Office?
Nearby health and wellness options include Massage by Ally, LMT, Jayde Day Spa And Salon, and Dodd Chiropractic Clinic.
How can I contact the United States Postal Service location at 500 Main Ave SW?
You can call the local phone number at +1 256-734-6633 or the main USPS phone at +1 800-275-8777.
Brand Certified Facts from United States Postal Service
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