United States Postal Service

2.3
15 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13856 AL Highway 68 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13856 AL Highway 68, Crossville, AL
35962, United States

Hours

Reviews

2.3
15 reviews
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  • GG
    Gio Garcia
    Dec 29, 2025
    5.0
    Sick
  • SM
    Stephanie Magoon
    Dec 15, 2025
    1.0
    If I could give zero stars I would. This is the worst post office/mail delivery I have ever dealt with. They are horribly unreliable and even dishonest about package deliveries. There's no reason I should have to pay for a PO box to make sure I get my orders because I can't trust that my packages will actually attempt to be delivered to the correct address. They are the worst!
  • RS
    Ricky Stapler
    Oct 24, 2025
    5.0
    I just moved to Crossville, I was online looking up what the hours of operation are and I've seen all the bad reviews but I've experienced nothing but nice employees!! The post office is nice and clean, the carriers are courteous, that's a fast paced stressful job sometimes, maybe we should stop and just be thankful!
  • EK
    Easuw Kayomp
    Apr 11, 2023
    1.0
    Someone ripped my mailbox off and took it along with my mail. Mail theft. I asked for help the answer I got was just get a new mailbox. This doesn't stop someone from doing it again or recover what I loss and they could literally care less.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.