United States Postal Service

3.4
8 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2935 Jordon Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2935 Jordon Ave, Cowarts, AL
36321, United States

Hours

Reviews

3.4
8 reviews
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  • ST
    Southern Tea
    Jun 10, 2024
    1.0
    Extremely poor customer service . Went in today with a QR code to scan for a label and the woman working the desk had air pods in her ears and said ' I don't know how to do that only Jennifer know how to do that and she not here today . ' then didn't say sorry or anything to me just walked off . Don't leave employees who don't know how to do basic tasks alone to run a government business .
  • SG
    Samantha Greene
    Feb 24, 2024
    1.0
    The word Incompetent comes to mind. Have had multiple packages go missing just since November. They make it to Cowarts post office then go missing. Not acceptable. Our house does not have this problem with UPS or FedEx.
  • LT
    Linda TURVIN
    Jan 21, 2020
    5.0
    They have the best customer service other Post offices should take training classes in the smaller towns close by !!
  • AS
    Ajay Siva
    Jan 25, 2018
    5.0
    Great customer service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.