United States Postal Service

3.7
6 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10 Post Office St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10 Post Office St, Collinsville, AL
35961, United States

Hours

Reviews

3.7
6 reviews
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  • JH
    Jessica Humphrey
    Oct 25, 2025
    1.0
    🚨Attention🚨 Be careful what you purchase, apparently companies you order from are shipping things illegally (counterfeit). You pay them for shipping they don’t pay USPS. 🚨USPS WILL THROW YOUR STUFF AWAY. 🚨 I went to pick up a package from COLLINSVILLE POST OFFICE, I had a slip in my mailbox for attempted delivery. The brown curly hair lady with glasses said “we don’t have it here.” It’s Jerry’s route. I heard another lady say “did you call him, what did he say?” the brown curly haired lady with glasses mumbled “I didn’t even call him.” The brown curly haired lady with the glasses then proceeded to tell me that they’ve been receiving packages shipped illegally. She said they either send them back after 14 days or throw them away. Well the brown hair lady said they threw my $30 package with my son’s specialized writing tablets away. Then told me to call and take it up with the company. The delivery attempt was on 10/22 today is 10/25, 3 days. They are supposed to hold it up to 10 days. If they weren’t paid postage from the international shipping they are supposed to give you the opportunity to pay postage. None of this happened, my items were thrown away and I was told to take it up with the company I ordered from. The parcel slip is pictured below minus my address and personal information.
  • MB
    Monica Bowman
    Dec 29, 2021
    1.0
    I had order something online that was glass. When we went to post office to pick it up at the collinsville post office the lady at the office had to move 2 big boxes up off of it and then slung it across the counter to us. My husband had to grab it to keep it from falling in floor. Got it home and opened it and it was broke all to pieces.
  • SH
    Sean Heffernan
    Nov 11, 2015
    5.0
    The Post Master and staff have always been very pleasant and helpful when I've had cause to visit this USPS location. Theirs is often a thankless job but they appear to rise above the challenges and treat their customers with professionalism, honesty, and kindness.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.