Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2365 1st St NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
170 reviews
5 stars
19
4 stars
5
3 stars
3
2 stars2
1 star
141
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported frequent problems with mail and package delivery, including lost packages, incorrect delivery, and delays.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.
Efficiency
The post office was criticized for slow service, long wait times, and inefficiency in handling customer requests.
Overall Satisfaction
Overall, the reviews reflect a high level of dissatisfaction with the post office, with many customers recommending alternative delivery services.
- RRRachelNov 16, 20255.0Always a pleasure
- NTNancy TaylorNov 3, 20255.0I went to pick up a package that had to be signed for. It was nowhere to be found. The lady behind the counter called the mail carrier, asked them if they had to package for re delivery. I was then able to sign for it electronically, and the package was left at my door stop. She saved me a trip back to the post office!
- PBPepper BeeSep 3, 20251.0I'm honestly disappointed with our mail carrier. About a week or so ago, they left in our mailbox a small stack of 4-5 letters that 1. Were not in our, name, 2. It was not our address, and 3. The addresses were a completely different location, not even for a nearby neighbor. Now yesterday evening, I receive an email about my package, saying "Held at post office, at customer's request"? I don't know what that means, but now I have to figure out if I can leave work early, cause it takes 25min to get there. Are the employees okay? This is so concerning.
- JKJennifer KirklandAug 22, 20255.0Went in for a new passport and photo yesterday. The young man was courteous and efficient. We were in and out in under 20 minutes.
- JFJaCquese L. FletcherNov 21, 20231.0Never received my package that was delivered yesterday
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2365 1st St NE offer?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
How do I schedule an appointment for passport services here?
You need to use the USPS online scheduler to book an appointment since most passport services operate by appointment only.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I reserve a PO Box online at this location?
Yes, you can search and reserve available PO Boxes securely online, then complete your setup in person at this Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this local Post Office for exact times.
What nearby dining options are there around the Post Office?
Nearby dining includes Center Point FoodTruck Park for casual eats, Green Acres Southern Restaurant, and Simone‘s Kitchen and Cocktails for a themed bar and restaurant experience.
Where can I get automotive services near the United States Postal Service?
You can visit Affordable Quick Lube & Car Wash, Firestone Complete Auto Care, or Iron City Tire & Auto for car repair, tire services, and car washes nearby.
Are there any financial services near the Post Office?
Yes, Confianza - center point and TitleMax Title Loans are nearby financial service providers you might find useful.
How can nearby locations help during my visit to the Post Office?
After handling your postal needs, you can enjoy a meal at nearby restaurants like Simone‘s Kitchen and Cocktails or get your car serviced at nearby auto care centers for convenience.