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United States Postal Service

1.6
(170 reviews)

Business Details

2365 1st St NE, Center Point, AL
35215, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2365 1st St NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2365 1st St NE, Center Point, AL
35215, United States

Hours

Reviews

1.6
170 reviews
5 stars
19
4 stars
5
3 stars
3
2 stars
2
1 star
141

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported frequent problems with mail and package deliveries, including items marked as delivered but not received, and delays in service.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.

Operational Inefficiency

Reviews indicated long wait times, understaffing, and a lack of urgency in handling customer needs.
  • EE
    Erica
    Feb 14, 2026
    1.0
    They open my mailboxup....government mail
  • RR
    Rachel
    Nov 16, 2025
    5.0
    Always a pleasure
  • NT
    Nancy Taylor
    Nov 3, 2025
    5.0
    I went to pick up a package that had to be signed for. It was nowhere to be found. The lady behind the counter called the mail carrier, asked them if they had to package for re delivery. I was then able to sign for it electronically, and the package was left at my door stop. She saved me a trip back to the post office!
  • PB
    Pepper Bee
    Sep 3, 2025
    1.0
    I'm honestly disappointed with our mail carrier. About a week or so ago, they left in our mailbox a small stack of 4-5 letters that 1. Were not in our, name, 2. It was not our address, and 3. The addresses were a completely different location, not even for a nearby neighbor. Now yesterday evening, I receive an email about my package, saying "Held at post office, at customer's request"? I don't know what that means, but now I have to figure out if I can leave work early, cause it takes 25min to get there. Are the employees okay? This is so concerning.
  • TS
    Tia Smith
    Mar 24, 2017
    1.0
    THE ABSOLUTE WORST POST OFFICE IN ALABAMA!!!!! RUDE EMPLOYEES & CARRIERS

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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