United States Postal Service

2.4
36 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8088 Highway 31 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8088 Highway 31, Calera, AL
35040, United States

Hours

Reviews

2.4
36 reviews
5 stars
9
4 stars
4
3 stars
1
2 stars
1
1 star
21
  • TK
    Tracy Kimbrell
    Dec 22, 2025
    1.0
    I’m so upset. I ordered vintage art online. The seller shipped it to me with multiple do not bend stickers on it. The post office employee folded it in half and shoved it in my mailbox. I live in a townhouse so my driveway is very short. Instead of walking and leaving it at my door they folded Art from 1942.
  • IR
    Ismael Rios
    Dec 1, 2025
    1.0
    Bought a collector item from a private Vendor through Amazon, My item was bend and inserted into my mail box, now my item is worthless, it's damaged, lost of value, then spoke to the SO called Management, and said that it could be amazon, NO it's on camara when she bend the item and shove it inside the mailbox now they don't want to accept the responsibility, NO wonder they have 2 stars they don't take care of people's packages, they want to get the job so quick and go home at whatever cost, Learn how to value other people's property, because if it done to you, your be in my shoes, Poor Management, poor People skills, poor work ethics, and poor Customer service. I had no choice then to leave a star to write a review and they don't deserve it....
  • DB
    Deaunqua Bryant
    Nov 8, 2025
    5.0
    Service there was great. I visited on 2 separate occasions while there visiting family it was a small quaint office.
  • SC
    Sam Clemons
    Sep 1, 2023
    5.0
    My local post office is an invaluable community resource that consistently impresses me with its efficiency and dedication to serving the public. First and foremost, the staff at this post office deserves high praise. They are always friendly, helpful, and patient, even during the busiest times. Whether you're sending a package, buying stamps, or seeking assistance with any postal service, they make every effort to ensure you have a positive experience. The organization and cleanliness of the facility are outstanding. The post office is well-maintained, and the layout is designed for maximum convenience. The presence of self-service kiosks and ample parking adds to the overall efficiency of the location. The speed and reliability of the postal services offered here are commendable. Whether it's sending letters, parcels, or packages, I've always been confident that my mail will reach its destination promptly and securely. The dedication to tracking and ensuring the safe delivery of items is evident. Furthermore, my local post office goes beyond its core services. It often hosts community events and educational workshops, fostering a sense of community and providing valuable information about postal services and mail-related topics. In conclusion, my local post office is more than just a place to send and receive mail; it's a cornerstone of our community. The staff's commitment to excellent customer service, the well-organized facilities, and the overall reliability make it an essential resource for residents. It's a shining example of a well-run and customer-focused postal service, and I'm grateful to have it in our neighborhood.
  • NE
    NORIEGA ESTATE
    Jun 12, 2023
    1.0
    The level of incompetence at this location has reached a point that it’s no longer tolerable. Only one clerk helping customers this morning and he does not even know how to run priority packages. After loading all of my packages back into my car, I had to drive to the Columbiana Post Office (11 miles away) for service. As a business owner that ships daily, this is unacceptable. However, I’ve seen the steady decline for several years.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.