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Visit your local Post Office™ at 15605 Highway 216 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Packages that should be going to Tuscaloosa keep going to Bessemer. I mailed a package to Cottondale that took 3 weeks because you all can't seem to direct the mail properly. My sister lives at the end of 216 and you sent her Birthday package to Bessemer?????? Sent my mother a gift from from this post office and it has departed the post office on it's way to another facility. She literally lives on Chigger Ridge. What in the world? She should have gotten her package today. You sent her gift to freaking Bessemer. I'm about done with you all. Get it together!
JM
Jason Murphy
Nov 15, 2025
1.0
I would give no stars if I could nobody in my neighborhood Have gotten mail in 3 days in Brookwood they should be ashamed of themselves they are the most unprofessional people ever they act like they only have one mail carrier if that’s the case THEN STOP BEING CHEAP AND HIRE SOMEONE!!!
LM
Linda McGuire
Aug 26, 2024
2.0
What is going on with mail pickup and delivery at this post office? I have put a letter in my mailbox and put the flag up. When I checked my mail, the flag was down, mail was put on top of my outgoing letter. That happened for two days before they actually picked it up. That could be why my bills are getting to the recipient late. I know of other people this has happened to also. Our carrier is not very consistent either, sometimes it's 10 and sometimes it is 2 when she delivers. I am not sure if our old carrier retired or moved to another area but she was very dependable, I really miss her. I receive informed delivery so I know what's coming in my mail but a lot of times I don't receive it for a couple of days later, which could be another reason my bills are late. I also get other people's mail. Also when you go into the post office you are not greeted very friendly at all, it's like they do not enjoy their job. If I'm not mistaken they get paid pretty good.
JD
Jamie Dawson
Jun 23, 2020
4.0
Small town, Nice People
NR
Nick Diaz 2021 Return
Jun 3, 2017
2.0
Who leaves a review on a post office? I usually never would but these are the nicest people you could meet! Very friendly, helpful, knowledgeable. Always get in and out, never pressure you to buy anything you don't need or to ship things more expensive than you have to. Thank you for this wonderful Post Office that is convenient, friendly and the best! Also, I know as for my carrier, I never have packages stolen or missing, she remembers the people on her route! Edit in June 2020, what has happened to this post office?! And I'm not referring to the Covid19 times! I understand that and by no means am referring to this time but it started before that. It seems there is new staff 🤦🏻♀️
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service location in Brookwood?
It is located at 15605 Highway 216, Brookwood, AL 35444.
What are the operating hours of this USPS location?
Monday to Friday: 8:00 AM - 11:30 AM and 1:00 PM - 4:00 PM; Saturday: 8:00 AM - 10:00 AM; Sunday: Closed.
Can I schedule a passport appointment at this Post Office?
Yes, you need to schedule an appointment for passport services using the USPS online scheduler.
Does this USPS location offer passport photo services?
Yes, they offer passport photo services by appointment.
How much does a passport photo cost at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online at the USPS website and complete the setup in person.
Are the PO Boxes accessible after hours here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific hours.
What nearby places can I visit before or after visiting the Post Office?
You can visit nearby dining options like The Meeting House or Fat Boy’s Pizzeria for a meal, or the Brookwood Town Park for outdoor activities.
Where can I get vehicle services near the USPS location?
T-Town Tires offers tire and auto repair services nearby for your vehicle needs.
What convenience stores are close to the Post Office?
Circle K and Brookwood Mini Mart provide convenient options for snacks, fuel, and more near the USPS location.