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Visit your local Post Office™ at 1821 11th Ave S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I misplaced my mailbox key and needed a replacement key on. First, I filled out a replacement form and paid the $25 on Oct 13, 2025. I went back a week later since the phone wasn't working at the PO only to find the paperwork from a week ago still there and that the person that makes the keys was on medical leave, there was no backup person. I went back a week later and was given the address of the Post Office HQ. No phone number, I had to find that on my own. I asked for the mail to be held, only to go back to the local PO and find out that I needed to fill out a yellow card (which there was no place to enter my zip code or apt #). Now, six weeks later, still no replacement key and only hoping that my mail is being held. Thus the reason(s) for the one star rating
TA
Timeless Antiques
Oct 30, 2025
1.0
If you come this location you can expect the machines to be down, no change, gone on break signs at the most random time of the day and attitude if you ask for anything! Overall avoid unless it’s your last option
TO
Traveling OT
Oct 29, 2025
5.0
A huge shoutout to Aries for going the extra mile to help me with an issue with a box key to my new P.O. Box!
KR
Kamal Ranabhat
Oct 3, 2025
1.0
Asked me to come back in 30 min as she was out for no reason. Came during my lunch break to finish something real quick. Next time mention the break time if you are closed or some service is not available. So irresponsible.
LB
Lily Bell
Aug 18, 2025
5.0
Huge shoutout to Arthur Bowen for being so kind, patient, & helpful! I went to 2 locations before this one to get my wedding invitations hand stamped, and was turned away. I was nervous it was going to happen again, but Arthur didn’t hesitate at all and hand stamped all of them for me. This was very appreciated and made me feel reassured that my invitations wouldn’t get lost or damaged. Thanks again Arthur, you are awesome!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service at 1821 11th Ave S?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, you can submit first-time passport applications and most locations also take passport photos. You need to complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment via the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, it is open from 8:30 AM to 5:00 PM. On Saturday, it operates from 10:00 AM to 12:00 PM, and it is closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Are the PO Boxes accessible after regular office hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with this Post Office for specifics.
What is the cost and process for passport photos here?
Passport photos cost $15. You must make an appointment for photo services at this location using the online scheduler.
Is there a nearby place where I can get food before or after visiting the Post Office?
Yes, Golden Temple Vegetarian Cafe and Golden Temple Natural Grocery & Cafe are nearby, offering vegetarian and vegan dining options for a meal or refreshment.
Are there any public transit stops near the Post Office to help me with transportation?
The United States Postal Service is near other USPS locations which may offer parking and mail services. For public transit, check local options near 11th Ave S in Birmingham for convenience.
What nearby facilities could be useful if I'm visiting for business or seeking local services?
Nearby businesses like 5 Star Security, Computer Solutions of Alabama, and John Patterson - State Farm Insurance Agent provide security, IT, and insurance services respectively, which may be useful during your visit or errands.