United States Postal Service

3.0
50 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1821 11th Ave S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1821 11th Ave S, Birmingham, AL
35205, United States

Hours

Reviews

3.0
50 reviews
5 stars
18
4 stars
8
3 stars
3
2 stars
0
1 star
21
  • RR
    Robin Rhyne
    5 days ago
    1.0
    I misplaced my mailbox key and needed a replacement key on. First, I filled out a replacement form and paid the $25 on Oct 13, 2025. I went back a week later since the phone wasn't working at the PO only to find the paperwork from a week ago still there and that the person that makes the keys was on medical leave, there was no backup person. I went back a week later and was given the address of the Post Office HQ. No phone number, I had to find that on my own. I asked for the mail to be held, only to go back to the local PO and find out that I needed to fill out a yellow card (which there was no place to enter my zip code or apt #). Now, six weeks later, still no replacement key and only hoping that my mail is being held. Thus the reason(s) for the one star rating
  • TA
    Timeless Antiques
    Oct 30, 2025
    1.0
    If you come this location you can expect the machines to be down, no change, gone on break signs at the most random time of the day and attitude if you ask for anything! Overall avoid unless it’s your last option
  • TO
    Traveling OT
    Oct 29, 2025
    5.0
    A huge shoutout to Aries for going the extra mile to help me with an issue with a box key to my new P.O. Box!
  • KR
    Kamal Ranabhat
    Oct 3, 2025
    1.0
    Asked me to come back in 30 min as she was out for no reason. Came during my lunch break to finish something real quick. Next time mention the break time if you are closed or some service is not available. So irresponsible.
  • LB
    Lily Bell
    Aug 18, 2025
    5.0
    Huge shoutout to Arthur Bowen for being so kind, patient, & helpful! I went to 2 locations before this one to get my wedding invitations hand stamped, and was turned away. I was nervous it was going to happen again, but Arthur didn’t hesitate at all and hand stamped all of them for me. This was very appreciated and made me feel reassured that my invitations wouldn’t get lost or damaged. Thanks again Arthur, you are awesome!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.