United States Postal Service

2.0
45 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9150 Parkway E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9150 Parkway E, Birmingham, AL
35206, United States

Hours

Reviews

2.0
45 reviews
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1
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1 star
31
  • AC
    Alisha Christon
    Nov 29, 2025
    1.0
    This post office sucks!!! They always closed! I’ve never seen people always on lunch when you never opened to work in the first place! Then when they do open if you’re in luck, their attitudes is the worst! Like if yall hate your job please find another one. This is not all! They lost my packages TWICE and act like it’s my fault and said call number which won’t help because my packages still lost TO THIS DAY!! At this point I think they just take folks stuff home! ONLY REASON IM LEAVING ONE STAR IS BECAUSE THEY WONT ALLOW ME TO LEAVE A NEGATIVE 10!!! I wouldn’t refer this place to a dead bird!!! ATP shut em down!!
  • KH
    Karla Hernandez
    Oct 28, 2025
    1.0
    I just arrived here in it's closed for lunch. Its 1:40pm And they left a note saying they will comeback from lunch at 3:15pm Long Lunch
  • RS
    Rachel Shaw
    Apr 22, 2024
    1.0
    I just left to have 2 packages shipped and returned. The front desk attendant, I didn’t get her name I arrived around 12:55 pm on today 4/22/2024. The heavy set black woman at the front desk with wig on was not helpful at all. She rushed me out stating that I needed tape and I normally use the label to close small packages. She also told me that it looked like my packages should be shipped through ups and clearly my labels had usp. Then she basically rushed me out the store, I stated that I would go to a different location and I’m glad I did.. This place is horrible and now I know why I don’t patronize the hood because of the customer service given . This place is horrible and just non customer service driven. I wish I can rate this place less than 1 star 🌟
  • KG
    Kelly Grimes
    Jun 5, 2021
    5.0
    It's a busy post office but I come in with my stuff prepackaged and get in and out . They all recognize me now and always say hello.
  • CJ
    Cord James
    Dec 2, 2017
    1.0
    This post office is awful, you can never reach them on the phone, they place your packages where it can be stollen, my package has been at the post office for 6 days was supposed to be delivered nov 30 now it's dec 2.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.