United States Postal Service

Reviews

• JB

  Jason Bell

  3 days ago
  5.0
  I was just issued my very first passport and misplaced it 2 weeks after receiving it in the mail. Looked everywhere for it and could not find it. I went on The State Department website and reported it “lost”. Not even 30 minutes after filing for the “lost” passport, lo and behold I found it! But since I filed for it being lost, there was no undoing that and I had to come down here to this Post Office where a very sweet and helpful lady by the name of “Ms. Lewis” helped me out. She at first told me that I needed an appointment which I knew that before coming down here but after explaining to her what I do for a living and the reason that I had to immediately file for a new one since I’m about to be going out of the country for work purposes, she made an exception, helped me out and had a very pleasant attitude with me and was nice as could be. We chatted for a few minutes while I explained to her about what type of work that I did and why I needed the replacement with the upmost quickness. Thank you “Ms. Lewis” for being so kind and helpful to me! :). And if you are reading this, I told you that I would leave you a good review! :). Ms. Lewis should teach a class on “customer service” because she is well educated in that department and Uncle Sam needs to give this lady a raise!!! Come on Trump, hook this lady up!! :)! Thank you!!!
• BB

  Brett Barnard

  Jan 12, 2026
  1.0
  They won't answer the phone. I've been trying for days.
• JD

  Joel David

  Jan 7, 2026
  1.0
  DO NOT TRY TO GET A PASSPORT FROM THIS LOCATION!!!!! You have to make an appointment for a scheduled time, then they will cancel it the DAY OF the appointment. This happened to me TWICE. The second time, they called as I was pulling into the parking lot. Cancelled the appointment 30 mins before the appointment time. I had to take off work both times and lost wages and time. Be warned! They are pathetic when it comes to customer service.
• KS

  Kimberly Sullivan

  Dec 23, 2025
  1.0
  Very unprofessional and disrespectful staff. The black/AA lady on the far left end has repeatedly been unbelievably rude and racist. After ignoring my presence for 5 minutes with no one else line, she helped the black people that came in and got in line behind me, asking them to come forward around me. Once she finally decided to help me, she was so nasty to me in every comment. I was bothering her by buying stamps. Only at the end, she made joking comments asking me rate her well in the survey. Several weeks later, the same lady, scolded and belittled my daughter while trying to get her passport. “I cant believe Im going to help you since you don't have an appointment” - appointments are not required. Really not sure how this continues with years of the same comments……
• DD

  David

  Dec 1, 2025
  1.0
  This place is ridiculous. Nobody there wants to work, for the whole 1 person that's ever there at the counter. My packages are constantly kept in the assumed mess they have in the back and take infinitely longer to get to me than they should, same with mail that I never see. Currently looking into getting a refund and moving my PO box elsewhere. Do NOT get a box here.

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