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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3900 Montclair Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
51 reviews
5 stars
19
4 stars0
3 stars
4
2 stars
1
1 star
27
- JDJoel David5 days ago1.0DO NOT TRY TO GET A PASSPORT FROM THIS LOCATION!!!!! You have to make an appointment for a scheduled time, then they will cancel it the DAY OF the appointment. This happened to me TWICE. The second time, they called as I was pulling into the parking lot. Cancelled the appointment 30 mins before the appointment time. I had to take off work both times and lost wages and time. Be warned! They are pathetic when it comes to customer service.
- KSKimberly SullivanDec 23, 20251.0Very unprofessional and disrespectful staff. The black/AA lady on the far left end has repeatedly been unbelievably rude and racist. After ignoring my presence for 5 minutes with no one else line, she helped the black people that came in and got in line behind me, asking them to come forward around me. Once she finally decided to help me, she was so nasty to me in every comment. I was bothering her by buying stamps. Only at the end, she made joking comments asking me rate her well in the survey. Several weeks later, the same lady, scolded and belittled my daughter while trying to get her passport. “I cant believe Im going to help you since you don't have an appointment” - appointments are not required. Really not sure how this continues with years of the same comments……
- DDDavidDec 1, 20251.0This place is ridiculous. Nobody there wants to work, for the whole 1 person that's ever there at the counter. My packages are constantly kept in the assumed mess they have in the back and take infinitely longer to get to me than they should, same with mail that I never see. Currently looking into getting a refund and moving my PO box elsewhere. Do NOT get a box here.
- LSLauren StarnesOct 17, 20255.0Our family were blow away by how patient, kind, and helpful the staff was today as we got passports. They answered all of our questions and made sure our experience was a 10/10. We’ll be back to see Ms. Lewis and Shi.
- FTFalonne TaylorSep 26, 20251.0I had a horrible experience more than once here. Unfortunately it’s the closest one to where I live. The workers act like they don’t want to help you, and they get annoyed by questions. It’s not a very welcoming environment. Honestly the two ladies that were there today need to be fired. If I could give 0 stars I would. If you guys want to improve, maybe think about actually be nicer to customers, and then being empathetic when delivery/ passport issues arise. It is not anyone’s fault if you dislike your job, don’t take it out on an innocent people.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3900 Montclair Rd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the USPS online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 3900 Montclair Rd?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online quickly and securely at the USPS website or apply in person at the Post Office with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office directly for exact lobby hours.
What is the cost of passport photos here?
The fee for a passport photo at USPS is currently $15.
What nearby places can I visit around the United States Postal Service at 3900 Montclair Rd?
Nearby you can visit various places including Montclair Dentistry for dental care, The Fitness Center for workouts, and Jewelry Specialty By Katz for shopping home goods and jewelry.
How can nearby insurance agencies assist me after visiting the Post Office?
Insurance agencies like The Marcus Agency: Allstate Insurance and Amy Gardner - State Farm Insurance Agent are nearby, where you can get auto, home, and rental insurance services conveniently after your visit to the Post Office.
What options are available nearby for fitness and wellness after my Post Office stop?
You can visit The Fitness Center, Organic Movement Fitness Birmingham, or EMBODY Practice Center nearby for gym, fitness training, yoga, and wellness services.