Brand Certified
United States Postal Service
3.0(157 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
351 24th St N, Birmingham, AL
35203, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 351 24th St N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.0
157 reviews
5 stars
58
4 stars
19
3 stars
6
2 stars
9
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are criticized for rudeness and incompetence.
Delivery Issues
Numerous complaints about delayed, lost, or misdelivered packages, with many customers expressing frustration over the inefficiency of the Birmingham facility.
Passport Services
Passport processing is often criticized for long wait times and poor service, although some customers report positive experiences with specific staff members.
Staffing Problems
Many reviews mention understaffing leading to long wait times and slow service, indicating a need for more employees to handle customer volume.
- DLDerrick LovettFeb 24, 20265.0Customer service here was top notch. They were friendly and helpful with my product decision.
- JMJuan MedelFeb 23, 20265.0Truck drivers for postal service deliveries the entrance is where I pin the pink heart, the blue pin is where they will load you or unload you, plenty space for backing, entrance is by 3rd Av
- MYMason YoungJan 30, 20261.0Service is as trash as the building itself. Looks like the budget cuts are really taking effect here. Avoid at all costs
- PWPatricia WilliamsJan 23, 20265.0Very professional clerk. Very kind, knowledgeable, and thorough. I didn’t get her name, but I went in on my way to work between 7:35am-7:45am on Friday 1/23/26. She had Reddish braids.
- ACAlissa CoxJan 14, 20261.0The service at this post office is horrific the ladies who work Wednesday at 4 PM have horrific attitudes. None of their products are stocked. They will force you to buy a four dollar roll of tape because they never have the singular tape. They don't have any answers to any of your questions and just piss poor attitudes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 351 24th St N?
You can send mail and ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
What is the fee for getting a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office, and how?
Yes, you can search for and reserve PO Boxes online or apply in person at the Post Office with two valid IDs and a completed application.
What are the hours of operation for the USPS at 351 24th St N?
The Post Office is open Monday to Friday from 7:00 AM to 8:00 PM, and is closed on Saturdays and Sundays.
Is it possible to access my PO Box outside of regular office hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this local Post Office for specifics.
What nearby places can customers visit when coming to the United States Postal Service at 351 24th St N?
Nearby you can visit the Downtown Library for reading or research, Alabama Credit Union for financial services, or grab a meal at Fife's Restaurant after your visit.
How can nearby locations help me when visiting the Post Office at 351 24th St N?
Nearby places like Enterprise Rent-A-Car can assist with travel needs, and Coffee Tanks is a convenient spot to grab coffee before or after your postal visit.
Are there other postal or related services near the United States Postal Service at 351 24th St N?
Yes, nearby USPS offices and related services include Birmingham Post Office, Post Office 24th Street N, and facilities providing freight and cargo services.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website