Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 351 24th St N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.0
148 reviews
5 stars
53
4 stars
19
3 stars
6
2 stars
9
1 star
61
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and misdelivery of packages, often citing Birmingham as a problematic hub.
Customer Service
While some staff were praised for their helpfulness, many reviews highlighted rude and unhelpful employees, particularly in passport services.
Staffing Problems
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration during visits.
Mixed Experiences
Some customers had positive experiences with specific employees, but overall sentiment was negative due to systemic issues.
Facility Conditions
The post office was described as clean, but issues with accessibility and external disturbances (like panhandlers) were noted.
- VFViereck FeltonOct 22, 20255.0Fast friendly and efficient. They work really hard and sometimes we are impatient LOL. Sometimes we are the problem sometimes we already upset about our package before we get there and we take it out on them..LOL
- KNKimberly NoëAug 26, 20251.0If I could give it zero stars that would be better. Package lost for over ten days past the expected delivery date and when it arrives the box and contents destroyed. Contacted support days ago and Birmingham still never reached out to me. Another facility did.
- RSRobyn SealsAug 19, 20251.0My package was due at the latest 8/6. The order was placed on 7/20. My package has been to Birmingham twice (where it is due to be delivered, with it arriving 7/30) , then to Missouri, Chicago , etc. and the whereabouts are still unknown. School has been in 3 weeks and my daughter is still missing quite a few of her clothes due to this. This is ridiculous! I am having a difficult time placing a claim/refund! How does this even happen?
- AGAndy GriffithJun 7, 20251.0Packages never arrive on scheduled time. Always a couple days late, not to mention one time my package was in Alabama at Birmingham distribution center then the next day it was in Maryland?!? Get rid of the deli hires and get quality help!
- FKFalaho KalilMar 2, 20235.0Great place and fast to load and unload. Use the entry gate on 3rd Ave N for truck entry. Don’t use the gate on 5the Ave N.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 351 24th St N?
You can send mail and ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
What is the fee for getting a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office, and how?
Yes, you can search for and reserve PO Boxes online or apply in person at the Post Office with two valid IDs and a completed application.
What are the hours of operation for the USPS at 351 24th St N?
The Post Office is open Monday to Friday from 7:00 AM to 8:00 PM, and is closed on Saturdays and Sundays.
Is it possible to access my PO Box outside of regular office hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this local Post Office for specifics.
What nearby places can customers visit when coming to the United States Postal Service at 351 24th St N?
Nearby you can visit the Downtown Library for reading or research, Alabama Credit Union for financial services, or grab a meal at Fife's Restaurant after your visit.
How can nearby locations help me when visiting the Post Office at 351 24th St N?
Nearby places like Enterprise Rent-A-Car can assist with travel needs, and Coffee Tanks is a convenient spot to grab coffee before or after your postal visit.
Are there other postal or related services near the United States Postal Service at 351 24th St N?
Yes, nearby USPS offices and related services include Birmingham Post Office, Post Office 24th Street N, and facilities providing freight and cargo services.