Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 351 24th St N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
152 reviews
5 stars
54
4 stars
19
3 stars
6
2 stars
9
1 star
64
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and misdelivery of packages, often citing Birmingham as a problematic hub.
Customer Service
Feedback on customer service was mixed; while some praised individual staff members for their helpfulness, many others reported rudeness and unhelpfulness from various employees.
Passport Services
The passport application process received criticism for long wait times and inadequate staffing, leading to frustration among customers.
Overall Experience
Many customers expressed dissatisfaction with the overall efficiency and reliability of the post office, with some vowing to use alternative shipping services.
- CMCody MarshDec 22, 20251.0I have a package that has been juggled around for 14 days and have still not received it. Went to the post office in birmingham where the tracking said it has been for 3 days and the lady was not helpful at all. She told me it should get to me soon.
- LBLady BikerDec 10, 20251.0If this is the USPS Distribution Center? If so, I live 1 hour from Bessemer/B'HAM. Package arrived early Sunday morning at Distribution Center. Said it won't arrive until Friday by 9pm. I could drive 1 hour there and back quicker. Pathetic! This is also on non holiday times also.
- JMJanet MwauraNov 26, 20255.0The ladies here are always courteous, professional and kind. Especially Cassandra. Always pleasant to interact with them all.
- SLShelia V LeeNov 24, 20251.0Front counter lady was very rude! FedX and UPS are very professional, I take my business to them
- VFViereck FeltonOct 22, 20255.0Fast friendly and efficient. They work really hard and sometimes we are impatient LOL. Sometimes we are the problem sometimes we already upset about our package before we get there and we take it out on them..LOL
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 351 24th St N?
You can send mail and ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
What is the fee for getting a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office, and how?
Yes, you can search for and reserve PO Boxes online or apply in person at the Post Office with two valid IDs and a completed application.
What are the hours of operation for the USPS at 351 24th St N?
The Post Office is open Monday to Friday from 7:00 AM to 8:00 PM, and is closed on Saturdays and Sundays.
Is it possible to access my PO Box outside of regular office hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this local Post Office for specifics.
What nearby places can customers visit when coming to the United States Postal Service at 351 24th St N?
Nearby you can visit the Downtown Library for reading or research, Alabama Credit Union for financial services, or grab a meal at Fife's Restaurant after your visit.
How can nearby locations help me when visiting the Post Office at 351 24th St N?
Nearby places like Enterprise Rent-A-Car can assist with travel needs, and Coffee Tanks is a convenient spot to grab coffee before or after your postal visit.
Are there other postal or related services near the United States Postal Service at 351 24th St N?
Yes, nearby USPS offices and related services include Birmingham Post Office, Post Office 24th Street N, and facilities providing freight and cargo services.