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The UPS Store

3.5
(64 reviews)

Business Details

130 Inverness Plaza, Birmingham, AL
35242, United States
(205) 991-9999

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0255 in Birmingham offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Highway 280 And Valleydale Road.

Details

  • DeliveryNot available

Location

The UPS Store
130 Inverness Plaza, Birmingham, AL
35242, United States

Hours

Reviews

3.5
64 reviews
5 stars
37
4 stars
3
3 stars
1
2 stars
1
1 star
22
  • BB
    Brook “Parker” Bello
    Jan 27, 2026
    2.0
    Not very friendly as the other UPS stores.
  • GF
    Gene Fox
    Oct 29, 2025
    5.0
    Super helpful and friendly staff!
  • GG
    Givon Wayne Gilliam
    Oct 14, 2020
    5.0
    The employees are always nice and professional. They can help you to ship all of those amazon and ebay returns.
  • WK
    Will Krysiek
    Jun 5, 2019
    1.0
    I understand mistakes happen, but one would have expected UPS Store 0255’s management to assist me, or make things right. Very, very poor customer service from the owner/manager, Scott. Unfortunately, this completely overshadows the helpful employees working there. I am still hoping they will make things right. After having a claim denied for a damaged product shipped from this store, the owner, Scott, took my call, but hung up on me while I was explaining my situation. I was put back on the line with an employee who told me “he had to leave for the day” and that I should expect a call back from him later that evening. Over a month later, I’m still waiting on that call. While I have received good customer service from certain employees, I cannot recommend this UPS store due to the poor service and unprofessional ownership/management. After being informed I was receiving a check to reimburse me for damage during shipping, I was told I could ‘dispose of’ the damaged product. A week later, I’m called and told the opposite- that I will not be receiving a check, and that the claim was in fact denied. Now, I am out the money, the cost of shipping ($50+), and the product. I did a lot of shipping using UPS, through work and my own instrument sale and repair. Unfortunately, this is the kind of service that loses a company its customers.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Birmingham offer?

The UPS Store #0255 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.

Where is The UPS Store #0255 located?

It is located at 130 Inverness Plaza, Birmingham, AL 35242, at the corner of Highway 280 and Valleydale Road.

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Certified March 08, 2026Yext Knowledge Graph
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