The UPS Store

4.2
196 reviews
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Business Details

1116 20th Street South, Birmingham, AL
35205, United States
(205) 918-1600
https://locations.theupsstore.com/al/birmingham/1116-20th-street-south
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4088 in Birmingham offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 5 Points South.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
1116 20th Street South, Birmingham, AL
35205, United States

Hours

Reviews

4.2
196 reviews
5 stars
144
4 stars
10
3 stars
5
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and efficient, with many customers highlighting individual employees for their exceptional service.

Speed of Service

Customers frequently mention the quick and efficient service, often noting that they were in and out of the store in a short amount of time.

Parking Issues

Several reviews express frustration with the lack of convenient parking options, with some customers finding the parking situation to be a significant drawback.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding specific incidents of poor service and unprofessional behavior from some staff members.
  • BM
    Brandon Mincey
    Dec 21, 2025
    5.0
    The care and attention to detail that Ralph gave while packaging was excellent highly recommend
  • WW
    waldrop
    Dec 21, 2025
    5.0
    The entire staff is incredibly helpful and efficient; especially when you consider their zip code.
  • IN
    Incog Nito
    Dec 17, 2025
    5.0
    The staff was very helpful,fast,and polite! I was literally in and out!
  • AW
    Amber Washington
    Dec 12, 2025
    5.0
    Friendly, Fast, Professional Service
  • JJ
    Jaime
    Nov 26, 2025
    5.0
    I always have a great experience here, and Si is a gem! She got me through everything I needed to get done quickly and easily. I'm sure next time I stop by, I am sure that I will be treated with the same level of service as I always do here (Great service!)
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store #4088 in Birmingham?

The UPS Store #4088 is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.