The UPS Store

4.1
187 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4088 in Birmingham offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 5 Points South.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
1116 20th Street South, Birmingham, AL
35205, United States

Hours

Reviews

4.1
187 reviews
5 stars
135
4 stars
10
3 stars
5
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, with many customers noting exceptional service from specific employees.

Efficiency

Customers appreciate the quick service and minimal wait times, often mentioning that their transactions are completed swiftly.

Parking Issues

Several reviews highlight significant problems with parking availability and costs, making access to the store inconvenient.

Mixed Experiences

While many customers report positive experiences, there are notable complaints regarding inconsistent service quality and specific staff interactions.

Printing Services

Feedback on printing services is mixed, with some customers expressing dissatisfaction with quality and pricing, while others report excellent results.
  • AT
    Amal Tamimi
    Nov 14, 2025
    5.0
    I was taken care of by Jasmin a few days ago and she was the most patient and caring worker I have come across at UPS. Another notary coworker was clocked out when I needed to get a notary and Jasmi was able to get them to handle my order despite them not being on the clock. Both she and and the notary worker (I did not catch her name) went above and beyond to make my customer experience exceptional! They deserve the upmost praise and have made me a lifelong customer of this specific location !! Thankyou guys !!
  • TD
    Tessa DeRamus
    Nov 10, 2025
    5.0
    Outstanding service at The UPS Store, 1116 20th Street S, Birmingham! I came in around 7:30 a.m. on 11/10/25 and was assisted by a very courteous and efficient associate, while another team member greeted me right away. Both were professional and welcoming — great teamwork and excellent customer service! Highly recommend this location.
  • RB
    roz benson
    Nov 6, 2025
    5.0
    They are very knowledgeable and share there knowledge if you ask. Things go so easy because of cause of them being knowledgeable. I just know to come here for shipping .
  • TG
    tejal ghongadi
    Nov 5, 2025
    5.0
    I dealt with Jasmine and she was extremely helpful and patient (as I had quite a few items to return). She let me know about the parking garage area for UPS as I didn’t know about it and also packed all my items individually in a clear bag to ease up the process. I always come to this UPS store and never had a problem with anything. They are quick and reliable.
  • LF
    latricia ford
    Nov 5, 2025
    5.0
    The staff is always nice and welcoming. Even with the store being crowded yesterday, the employees maintained a friendly attitude. They also worked expeditiously to get the line down.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store #4088 in Birmingham?

The UPS Store #4088 is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.