Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Birmingham in Birmingham offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Birmingham
3636 7th Ave. North, Birmingham, AL
35222, United States
Hours
Reviews
3.2
259 reviews
5 stars
127
4 stars
10
3 stars
6
2 stars
8
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Kecia, Alexis, and Nicole for their exceptional service.
Delivery Issues
Numerous complaints were made about delayed, misdelivered, or lost packages, with customers expressing frustration over the unreliability of DHL's delivery service.
Communication Problems
Customers reported difficulties in reaching customer service and receiving timely updates about their packages, leading to confusion and dissatisfaction.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, highlighting the professionalism and dedication of certain staff members in resolving issues.
Frustration with DHL
A significant number of reviews expressed overall dissatisfaction with DHL as a shipping option, with many stating they would avoid using the service in the future.
- EGEsther GitahiNov 7, 20255.0Well taken care of. A very nice lady, professional, above and beyond! Keep up the good work !!!
- LBLane BethayNov 3, 20255.0Tabbatha is extremely professional, kind and helpful. She helped me with my first international shipment and worked with me until I thoroughly understood the process, fees and procedures. I highly recommend DHL Bhm location!
- RMRichard MeansNov 1, 20251.0You are worse than FedEx we have a picture of the package saying it was delivered but you can’t tell where it’s delivered to
- RWRebecca WebsterOct 30, 20255.0Tabatha was so friendly, professional and took care of me timely.
- YMYaseen MussaedOct 24, 20255.0Sabbath helped us at DHL she was so helpful and was so nice e
Frequently Asked Questions About DHL Express Service Point Birmingham
What shipping services does DHL Express Service Point Birmingham offer?
DHL Express Service Point Birmingham offers international and next day shipping services for personal and business needs, including shipping luggage, passports, and packages of any size.
What are the operating hours of DHL Express Service Point Birmingham?
The service point is open Monday to Friday from 9:00 AM to 5:30 PM and is closed on Saturdays and Sundays.
Where is DHL Express Service Point Birmingham located?
It is located at 3636 7th Ave. North, Birmingham, AL 35222, USA.
Does DHL Express Service Point Birmingham provide delivery services?
Yes, the service point offers delivery as part of its pickup and delivery services.
Can I use multiple payment options at DHL Express Service Point Birmingham?
Yes, accepted payment methods include American Express, Apple Pay, Check, Discover, Mastercard, and Visa.
Is DHL Express Service Point Birmingham wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance.
Are there self-storage facilities near DHL Express Service Point Birmingham?
Yes, nearby self-storage facilities include Zippy Shell and 1-800-PACK-RAT, which can be convenient for storing items before or after shipping.
What local businesses are near DHL Express Service Point Birmingham?
Nearby businesses include Birmingham Wholesale, a wholesale store and car dealer, which might be relevant for business customers needing shipping services.
Are there postal services close to DHL Express Service Point Birmingham?
Yes, nearby postal facilities include the Downtown Carrier Facility and Post Office Downtown Annex that may offer additional mailing and shipping options.
How can the neighboring businesses benefit DHL customers?
Customers can combine visits by using nearby self-storage facilities like Zippy Shell or 1-800-PACK-RAT to store packages securely before or after shipping, or visit nearby wholesale stores like Birmingham Wholesale for bulk business needs.