Brand Certified
United States Postal Service
1.8(191 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1112 4th Ave N, Bessemer, AL
35020, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1112 4th Ave N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
191 reviews
5 stars
29
4 stars
7
3 stars
3
2 stars
6
1 star
146
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and failures in package deliveries, with many packages getting stuck at the Bessemer location for extended periods.
Customer Service
Feedback indicates a lack of helpfulness and professionalism among staff, with many customers experiencing rudeness and unresponsiveness.
Operational Inefficiency
Customers noted frequent issues with the post office's operations, including long wait times, unavailability of staff, and poor communication regarding package status.
Mixed Employee Experiences
While some employees were praised for their friendliness and efficiency, others were criticized for being rude and unhelpful.
- MMMelFeb 11, 20261.0Why is that people who hold these types of jobs are so rude and lazy? It just doesn’t make sense. I think this place needs a revamp. Unfortunately, nothing will ever get done.
- SLSarah lFeb 10, 20261.0Update Feb 18th: the package FINALLY got delivered to the buyer, but it should have never taken more than a month for something in the same country I shipped a package out of my city on January 6th, then it arrived here on January 9th, and hasn't moved since. I've never had a package arrive here, ever actually. I had to file a claim through USPS (both for a missing package and a package interception) just to get proof that yes, they agreed I should get a missing package claim, and they gave it to me. No one picks up the phone here, it rings for 5 minutes and tones out, and these reviews are what convinced me to file claims. Maybe one day when I get bored enough to call this location on and off for an hour I'll get my package back. If your package arrives here, go ahead and make a USPS account and start that missing package claim
- JJJackFeb 9, 20265.0The staff here are all very friendly, and this lady in particular was very patient. Thank you!
- SWShamartess WhitsettJan 29, 20261.0This location have lost so many of my packages.
- LPLisa PayneJan 13, 20261.0Does this location deliver mail anymore?I've lived in Bessemer off and on for most of my life. I haven't seen a mail carrier in my neighborhood in 2 weeks. I rarely receive my bills or other important mail. Whats going on with this place and who can I contact to find out?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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