United States Postal Service

1.8
183 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1112 4th Ave N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1112 4th Ave N, Bessemer, AL
35020, United States

Hours

Reviews

1.8
183 reviews
5 stars
27
4 stars
7
3 stars
3
2 stars
6
1 star
140

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and failures in package deliveries, with many packages marked as undeliverable without clear reasons.

Customer Service

Feedback indicates a mix of experiences with staff, ranging from helpful and friendly service to rude and unprofessional behavior.

Operational Inefficiency

Many reviews highlighted systemic issues at the Bessemer post office, including long wait times, unresponsive phone lines, and poor handling of mail and packages.

Facility Condition

Customers noted that the post office facility appears outdated and in need of maintenance, contributing to a negative overall experience.
  • JS
    Jay S
    5 days ago
    1.0
    If you have a package that ends up here you can just forget it. You won't be receiving it. Anything that comes to this location gets stuck and never moves. I've had packages arrive and leave Atlanta, LA, Dallas, etc same day with no issues but apparently this place just collects packages and does nothing with them. Just shut this place down already.
  • CF
    chantay freeland
    Dec 22, 2025
    1.0
    After reading other reviews I now doubt I'll receive my package intact or this year. It left from Florence, Al on 12/12 and received in Bessemer, Al on 12/21. It took 9 days to go 129 miles?? Did someone walk it to Bessemer? Or did the Bessemer PO just decide to scan that they received it. It still has about 1800 miles to go before it reaches me. I'll update this review when I receive my package.
  • BR
    B Rosq
    Dec 22, 2025
    1.0
    My package has been stuck in Bessemer for 10 days with no update. I tried to call the office and they picked up and immediately hung up. It looks like a lot of other people are having similar issues with this location. What is going on here? Was there a fire? A flood? Did the Grinch come to this USPS location and steal Christmas??
  • BB
    Blake Bennett
    Dec 21, 2025
    1.0
    My package has been stuck there for over a week just getting scanned in and out of the office not actually doing anything with it not sure if I’m actually ever going to get it. Place is terrible would do 0 stars if I could
  • RV
    Ron Vontroba
    Dec 16, 2025
    1.0
    My package has been in Bessemer AL for 18 days. it was shipped 11/28/25 scheduled for delivery 12/3 as of today we do not know when this package will it arrive at it's destination.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.